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Hinckley & Rugby Building Society: Savings reviews

View other Hinckley & Rugby Building Society products
4.84
Based on 2,114 reviews, last reviewed 27th Jul 2026
71% decrease in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
87%
See only 4 star reviews
11%
See only 3 star reviews
2%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Friendly staff who wanted to help me. Friendly staff who wanted to help me. Arranged a one to one appointment to discuss my requirements in depth and in confidence, which was greatly appre... Read more Reviewed on: 27th July 2026
Jessie M's avatar
Jessie M

Latest lowest rating:

1

Your app is rubbish I can never get into my... Your app is rubbish I can never get into my account Reviewed on: 14th April 2026
Jeffrey magnor's avatar
Jeffrey magnor
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About this product

Hinckley & Rugby Building Society offer a range of savings accounts.

Some Hinckley & Rugby Building Society savings accounts can be opened with as little as £1. For most accounts, you can open and manage them online.

Hinckley & Rugby building society reviews help you find out what it’s really like to be a customer. If you’ve used Hinckley & Rugby Building Society before, you can also leave a review and share your experience.

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Hinckley & Rugby Building Society Savings reviews (2114)

Positive experience

4
Clear, fast, friendly and professional service. Next day response to an online application. Kept updated on the progress of opening the accounts. Reviewed on: 20th January 2023
H&R Member Feedback's avatar
H&R Member Feedback
Reply from Hinckley & Rugby Building Society Thank you for taking the time to leave a review. We appreciate the feedback and will pass this on to the team. Response date: 23rd January 2023
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Hinckley & Rugby Building Society

Very happy customer

5
Helpful , easy to get to answer phone , lovely staff overall a pleasure to deal with Excellent company Reviewed on: 19th January 2023
H&R Member Feedback's avatar
H&R Member Feedback
Reply from Hinckley & Rugby Building Society Thank you for taking the time to leave a review. We appreciate the feedback and will pass this on to the team. Response date: 20th January 2023
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Hinckley & Rugby Building Society

Staffed by human beings!

5
No digital assistants that achieve nothing, no tech rigmarole, just a friendly voice who does what they say they will. Full marks! Reviewed on: 19th January 2023
H&R Member Feedback's avatar
H&R Member Feedback
Reply from Hinckley & Rugby Building Society Thank you for taking the time to leave a review. We appreciate the feedback and will pass this on to the team. Response date: 20th January 2023
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Hinckley & Rugby Building Society

Quick and efficient service

5
We had details explained clearly about our request to invest in a savings account. The staff behind the counter were Beccy and Gary. Reviewed on: 19th January 2023
H&R Member Feedback's avatar
H&R Member Feedback
Reply from Hinckley & Rugby Building Society Thank you for taking the time to leave a review. We appreciate the feedback and will pass this on to the team. Response date: 20th January 2023
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Hinckley & Rugby Building Society

Fast and friendly

5
I got a very friendly call from HRBS about a new ISA bond I was opening with them. I loved that when they first spoke to me, they explained the context of their call and only then asked me to provide security information to prove they were speaking to the right person. So many other banks and building societies ring you up, but won't explain why they're calling you until after YOU give them security information about yourself to prove who you are. I find that dangerous, and refuse to talk to them. This wasn't necessary with HRBS, and made a refreshing and sensible change. The application process was handled incredibly quickly, too. Reviewed on: 19th January 2023
H&R Member Feedback's avatar
H&R Member Feedback
Reply from Hinckley & Rugby Building Society Thank you for taking the time to leave a review. We appreciate the feedback and will pass this on to the team. Response date: 20th January 2023
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Hinckley & Rugby Building Society

New customer with Hinckley & Rugby

4
Opening my new saving account with Hinckley & Rugby was straight forward, with clear insructions on how to apply. Early communication from staff keeping me informed on how my application was progressing. Very satisfied and would recommend the Hinckley & Rugby B.S. Reviewed on: 19th January 2023
H&R Member Feedback's avatar
H&R Member Feedback
Reply from Hinckley & Rugby Building Society Thank you for taking the time to leave a review. We appreciate the feedback and will pass this on to the team. Response date: 20th January 2023
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Hinckley & Rugby Building Society

Good service

5
Staff dealt with my query politely and efficiently. Reviewed on: 19th January 2023
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H&R Member Feedback
Reply from Hinckley & Rugby Building Society Thank you for taking the time to leave a review. We appreciate the feedback and will pass this on to the team. Response date: 20th January 2023
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Hinckley & Rugby Building Society

Excellent customer service

5
Office manager went out his way to send an email with deposit of fund! Very friendly and good contact Reviewed on: 19th January 2023
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H&R Member Feedback
Reply from Hinckley & Rugby Building Society Thank you for taking the time to leave a review. We appreciate the feedback and will pass this on to the team. Response date: 20th January 2023
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Hinckley & Rugby Building Society

Excellent friendly service.

5
I found the staff very friendly and welcoming. I am new to H&R and so glad I am part of it. Reviewed on: 19th January 2023
H&R Member Feedback's avatar
H&R Member Feedback
Reply from Hinckley & Rugby Building Society Thank you for taking the time to leave a review. We appreciate the feedback and will pass this on to the team. Response date: 20th January 2023
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Hinckley & Rugby Building Society

Excellent service

5
Couldn’t fault the customer service Reviewed on: 19th January 2023
H&R Member Feedback's avatar
H&R Member Feedback
Reply from Hinckley & Rugby Building Society Thank you for taking the time to leave a review. We appreciate the feedback and will pass this on to the team. Response date: 20th January 2023
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Hinckley & Rugby Building Society

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