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Hinckley & Rugby Building Society: Savings reviews

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4.82
Based on 1,384 reviews, last reviewed 22nd Apr 2025
179% increase in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
84%
See only 4 star reviews
13%
See only 3 star reviews
2%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Humaninvolved They contacted quickly, easy to us and a human experience Reviewed on: 22nd April 2025
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Melking

Latest lowest rating:

1

Disgraceful service, waiting for complaints team. Opened a postal isa account as I live in the North....I have since learned that they do not provide prepaid envelopes to enable me to operate my posta... Read more Reviewed on: 6th March 2025
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Gardener
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About this product

Hinckley & Rugby Building Society savings reviews can help you to find out more about life at Hinckley & Rugby Building Society. How easy is it to contact Hinckley & Rugby Building Society? And how friendly are they? Our Hinckley & Rugby Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

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Hinckley & Rugby Building Society Savings reviews (1384)

Straight forward

5
Downloaded application on line and visited South Wigston Branch with id etc. All done in 10 minutes with extremely helpful staff member. Reviewed on: 14th October 2019
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H&R Member Feedback

Great customer service

5
I was looking for a 1 year bond , by accident I walked in to the H and R. All the staff explained the products, and sorted out my need straight away. Reviewed on: 11th October 2019
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H&R Member Feedback

Regular Saver Account

5
Went to branch to change my account. Spoke to Marie who was very helpful as always. She spoke to her colleague as to what my best options would be and they both advised me as to the best new account to open. Always found the staff at South Wigston approachable and helpful!! Reviewed on: 10th October 2019
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H&R Member Feedback

Fixed rate bond

5
I searched the Internet and found they were offering a Very good rate. I also found a local branch in Coalville. The gentleman we saw explained everything we needed to know very well and we were done in 30 minutes. (Sorry forgotten his name) Would recommend this branch Allan Reviewed on: 10th October 2019
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H&R Member Feedback

Excellent and very quick servive

5
Sarah, the member of staff who dealt with me, was very efficient and knew her products very well. Account opening went very smoothly and quickly. New pass books received within 3 days as promised. Reviewed on: 10th October 2019
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H&R Member Feedback

Great personal service

5
Phone answered immediately to answer an initial enquiry. Greeted by name in the branch. All sorted in a few minutes. Pass book arrived by post 2 days later. Amazing service. Reviewed on: 9th October 2019
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H&R Member Feedback

Mr

5
The service they give is great and some advice. All staffs give service as if family members Reviewed on: 7th October 2019
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H&R Member Feedback

Easy switch to new account

4
Very good customer service. Good information on which to make a decision. Reviewed on: 7th October 2019
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H&R Member Feedback

Friendly and efficient

5
Recently decided to open an account as the rates are very competitive. Cannot speak to highly of the prompt,friendly and efficient service provided by the staff in the Coalville office. Reviewed on: 2nd October 2019
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H&R Member Feedback

Friendly helpful staff

4
My application for a fixed rate bond was dealt with quickly and efficiently. There was an issue about ID but a phone call with friendly, helpful and knowledgeable staff sorted it out without any fuss. Reviewed on: 25th September 2019
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