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Hinckley & Rugby Building Society: Savings reviews

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4.85
Based on 1,602 reviews, last reviewed 11th Feb 2026
11% decrease in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
85%
See only 4 star reviews
12%
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2%
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0%
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1%

Latest highest rating:

5

Useful meeting Tracey was very helpful, answered all my questions fully and explained things clearly.Took her time and meeting was not rushed. Great to have face to ... Read more Reviewed on: 11th February 2026
Robert C's avatar
Robert C

Latest lowest rating:

1

Personal service - long my it last Until now, have always found in-branch and telephone service at Hinckley and Rugby wonderful and I am happy to travel 20 miles to a branch for that al... Read more Reviewed on: 12th October 2025
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Hinckley & Rugby Building Society savings reviews can help you to find out more about life at Hinckley & Rugby Building Society. How easy is it to contact Hinckley & Rugby Building Society? And how friendly are they? Our Hinckley & Rugby Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

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Hinckley & Rugby Building Society Savings reviews (1602)

One to one

5
I could have got a higher percentage interest rate by shopping on line but I wanted to speak to a person which gave me confidence that someone will be looking after my investment and not a machine. Reviewed on: 22nd January 2021
H&R Member Feedback's avatar
H&R Member Feedback
Reply from Hinckley & Rugby Building Society Thank you so much for this wonderful feedback which we have shared with the teams in our branches and head office. We are delighted to hear that you are so happy with the service you have received. Response date: 25th January 2021
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Hinckley & Rugby Building Society

Stress free transfer of funds.

5
I contacted the company to find a home for the proceeds of a bond which had matured. The young lady I spoke to was friendly, helpful and efficient and my new account was set up wiylth no loss of time. Reviewed on: 22nd January 2021
H&R Member Feedback's avatar
H&R Member Feedback
Reply from Hinckley & Rugby Building Society Thank you so much for this wonderful feedback which we have shared with the teams in our branches and head office. We are delighted to hear that you are so happy with the service you have received. Response date: 25th January 2021
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Hinckley & Rugby Building Society

Great service

5
Sent an email requesting application form for fixed rate bond. Arrived next day. Made telephone call regarding a query very friendly and helpful staff and questions answered clearly. Sent in form with cheque, got an email after two days saying account was open. Brilliant service Reviewed on: 20th January 2021
H&R Member Feedback's avatar
H&R Member Feedback
Reply from Hinckley & Rugby Building Society Thank you so much for this wonderful feedback which we have shared with the teams in our branches and head office. We are delighted to hear that you are so happy with the service you have received. Response date: 21st January 2021
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Hinckley & Rugby Building Society

Transferred accounts

5
My loyalty bond was at an end I needed to transfer my money into another account. The society made it easy and safe in this current climate. Reviewed on: 20th January 2021
H&R Member Feedback's avatar
H&R Member Feedback
Reply from Hinckley & Rugby Building Society Thank you so much for this wonderful feedback which we have shared with the teams in our branches and head office. We are delighted to hear that you are so happy with the service you have received. Response date: 21st January 2021
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Hinckley & Rugby Building Society

Great service

5
Quick, efficient and safe! Easy to complete. Reviewed on: 20th January 2021
H&R Member Feedback's avatar
H&R Member Feedback
Reply from Hinckley & Rugby Building Society Thank you so much for this wonderful feedback which we have shared with the teams in our branches and head office. We are delighted to hear that you are so happy with the service you have received. Response date: 21st January 2021
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Hinckley & Rugby Building Society

Friendly, helpful, knowledgeable

5
Consistently excellent service, always helpful and understanding. Completely professional. Reviewed on: 20th January 2021
H&R Member Feedback's avatar
H&R Member Feedback
Reply from Hinckley & Rugby Building Society Thank you so much for this wonderful feedback which we have shared with the teams in our branches and head office. We are delighted to hear that you are so happy with the service you have received. Response date: 21st January 2021
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Hinckley & Rugby Building Society

Slightly annoying

3
I can't decide whether my age makes understanding your renewal papers difficult or they are confusing . I have similar investments with Nationwide but their renewals appear to be far less frustrating Reviewed on: 20th January 2021
H&R Member Feedback's avatar
H&R Member Feedback
Reply from Hinckley & Rugby Building Society Thank you, we appreciate your feedback and have passed your comments onto the team that issue the maturity documents, if there are any issues that you feel need clarification please call one of our branches and the staff will be happy to talk through the documents. Response date: 21st January 2021
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Hinckley & Rugby Building Society

Good local service

4
A local bank although not internet based it is fast and efficient. I'm usually looking out for good interest rates and I feel that recently H&R has come up to speed. Reviewed on: 19th January 2021
H&R Member Feedback's avatar
H&R Member Feedback
Reply from Hinckley & Rugby Building Society Thank you so much for this wonderful feedback which we have shared with the teams in our branches and head office. We are delighted to hear that you are so happy with the service you have received. Response date: 21st January 2021
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Hinckley & Rugby Building Society

service good

4
service good, helpfull, polite, quick Reviewed on: 19th January 2021
H&R Member Feedback's avatar
H&R Member Feedback
Reply from Hinckley & Rugby Building Society Thank you so much for this wonderful feedback which we have shared with the teams in our branches and head office. We are delighted to hear that you are so happy with the service you have received. Response date: 21st January 2021
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Hinckley & Rugby Building Society

First time with this building Society

3
I was looking for a new savings product and found Hinckley & Rugby had a very good fixed rate bond, unfortunatly by the time my application got to them the bond had been closed. A very polite lady rang me and explained that another one was available although not at such a good rate, I decided to continue with the application as the rate quoted was the same as the best I had been able to find with other societies. The lady also requested some other form of personal identification. I sent that information the same day, and was surprised to receive a telephone call the next day to tell me the new bond had been set up for me. I have never received a response so promptly from any of the other Building Societies I have dealt with. As this the first time I have dealt with this society I can't give them a higher rating but if the service continues to be as good I will have to upgrade them. Reviewed on: 16th January 2021
H&R Member Feedback's avatar
H&R Member Feedback
Reply from Hinckley & Rugby Building Society Thank you so much for this wonderful feedback which we have shared with the teams in our branches and head office. We are delighted to hear that you are so happy with the service you have received. Response date: 18th January 2021
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Hinckley & Rugby Building Society

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