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Hinckley & Rugby Building Society: Savings reviews

Name: Savings
Rating: 4.8 (1432 reviews)

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4.82

Based on 1,432 reviews, last reviewed 23rd Sep 2025

57% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

84%

13%

Latest highest rating:

4

Very quick and efficient service. Very quick and efficient service. However would have been better if the savings account could have been opened online. Reviewed on: 23rd September 2025

Latest lowest rating:

1

Disgraceful service, waiting for complaints team. Opened a postal isa account as I live in the North....I have since learned that they do not provide prepaid envelopes to enable me to operate my posta... Read more Reviewed on: 6th March 2025

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About this product

Hinckley & Rugby Building Society savings reviews can help you to find out more about life at Hinckley & Rugby Building Society. How easy is it to contact Hinckley & Rugby Building Society? And how friendly are they? Our Hinckley & Rugby Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

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Hinckley & Rugby Building Society Savings reviews (1432)

New account

Very helpful to all my needs staff knowledgeable and friendly Reviewed on: 18th December 2019

Very capable and quick to respond

Based on recent past experience with this company and to date: friendly, quick to respond, thorough and very professional. That also includes my experience in the Rugby branch as PoA and which decided me to proceed with my own savings this year. Reviewed on: 17th December 2019

Lovely Good Traditional Service

The Rugby branch staff were very welcoming, friendly and efficient. Top notch saving rate. It felt like going back to the good old days when service mattered and my custom was important Reviewed on: 17th December 2019

A pleasure to deal with .....

Friendly, helpful service was given. Reviewed on: 16th December 2019

Easy to open the account.

Application process was straightforward. Filled all details requested by logging on to the website. An existing account does help when identify proof is required. Prompt response to the application submitted. Reviewed on: 15th December 2019

Not very friendly

I invested a considerable amount of money into the Hinckley &Rugby .The service that I received by the assistant manager was adequate.I felt that the customer service could be more professional and friendly.There was no welcome and a hand shake,no smile or a thank you for investing with us. Reviewed on: 13th December 2019

brilliant, helpful staff; great organisation

quick turn around of documents, very satisfied Reviewed on: 12th December 2019

Easy to set up

Staff were very helpful and gave straightforward information about the account, plus answered any questions clearly. Reviewed on: 12th December 2019

staff

Staff so helpful and friendly could not do enough for you Reviewed on: 12th December 2019

Friendly competent staff excellent customer experience

Request dealt with efficiently and promptly by helpful friendly staff Reviewed on: 10th December 2019

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