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Hinckley & Rugby Building Society: Savings reviews

Name: Savings
Rating: 4.82 (1602 reviews)

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4.85

Based on 1,602 reviews, last reviewed 11th Feb 2026

17% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

85%

12%

Latest highest rating:

5

Useful meeting Tracey was very helpful, answered all my questions fully and explained things clearly.Took her time and meeting was not rushed. Great to have face to ... Read more Reviewed on: 11th February 2026

Latest lowest rating:

1

Personal service - long my it last Until now, have always found in-branch and telephone service at Hinckley and Rugby wonderful and I am happy to travel 20 miles to a branch for that al... Read more Reviewed on: 12th October 2025

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About this product

Hinckley & Rugby Building Society savings reviews can help you to find out more about life at Hinckley & Rugby Building Society. How easy is it to contact Hinckley & Rugby Building Society? And how friendly are they? Our Hinckley & Rugby Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

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Hinckley & Rugby Building Society Savings reviews (1602)

Maturing savings account re invested in new savings account

A letter arrived informing me of the maturity and telling me all the options I had. I decided to reinvest for a further two years and returned the application form. As promised the new passbook was sent to me as soon as the new account had been opened. Very efficient! Thank you for your prompt service. Reviewed on: 14th January 2021

Reply from Hinckley & Rugby Building Society Thank you so much for this wonderful feedback which we have shared with the teams in our branches and head office. We are delighted to hear that you are so happy with the service you have received. Response date: 15th January 2021

Efficient service and pleasant staff

I have taken out a 2 year bond. The application form was fairly easy to understand and the Society provided a SAE for return. Within a day or two I received a home telephone call from a very pleasant Society lady seeking to ensure that I knew the terms and conditions of the Bond and what would happen next. Now all you need to do is get your interest rates back up to a sensible level even though you are reasonably competitive. Reviewed on: 13th January 2021

QUICK AND PAINLESS

THE PROCESS WAS QUICK AND PAINLESS, EFFICIENT AND PLEASANT STAFF Reviewed on: 13th January 2021

Savings

Very helpful personnel and feel secure was building society. Reviewed on: 12th January 2021

Helpful

Very friendly and helpful in the branch. Reviewed on: 12th January 2021

Good customer service & ok interest rates

Recently reviewed my savings and decided to invest in a new product with an ok rate of interest. I had to change my address and close other accounts which too time AND the lady who served me was excellent being patient, explained what i needed to sign allowing me to achieve what i needed to. Reviewed on: 12th January 2021

excellent service.

Carol at the Nuneaton branch was excellent,carried out the opening of the account in a very efficient manner.Our passbook arrived in the post the very next day. Carol also found a very old account and is now closing it for me. Reviewed on: 9th January 2021

Rugby branch staff

excellent and friendly staff at the rugby branch. Reviewed on: 8th January 2021

Fantastic

Staff are brilliant excellent customer service Reviewed on: 8th January 2021

5 year fixed rate bond (issue12)

It was easy to download and complete the application form for the product. I was very impressed to be contacted by phone by HRBS to be told that my application and cheque had been received and the account was being opened. I received the passbook relating to the account promptly. Thank you Reviewed on: 8th January 2021

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