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Hinckley & Rugby Building Society: Savings reviews

Name: Savings
Rating: 4.84 (2114 reviews)

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4.84

Based on 2,114 reviews, last reviewed 27th Jul 2026

71% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

87%

11%

Latest highest rating:

5

Friendly staff who wanted to help me. Friendly staff who wanted to help me. Arranged a one to one appointment to discuss my requirements in depth and in confidence, which was greatly appre... Read more Reviewed on: 27th July 2026

Latest lowest rating:

1

Your app is rubbish I can never get into my... Your app is rubbish I can never get into my account Reviewed on: 14th April 2026

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About this product

Hinckley & Rugby Building Society offer a range of savings accounts.

Some Hinckley & Rugby Building Society savings accounts can be opened with as little as £1. For most accounts, you can open and manage them online.

Hinckley & Rugby building society reviews help you find out what it’s really like to be a customer. If you’ve used Hinckley & Rugby Building Society before, you can also leave a review and share your experience.

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Hinckley & Rugby Building Society Savings reviews (2114)

Excellent service

Everything was made easy. Although with the postal strikes I did not receive the paperwork until a few days before maturity, I found everything easy to complete and took to Castle Street office.There I was served straight away by a very pleasant adviser. Reviewed on: 17th January 2023

Reply from Hinckley & Rugby Building Society Thank you for taking the time to leave a review. We appreciate the feedback and will pass this on to the team. Response date: 18th January 2023

Opening savings bonds

Branch experience was great. The staff were polite, efficient, helpful and knowledgeable and a pleasure to do business with. High level of customer service delivered. This form is not so good and does not work well. Selecting savings not easy on the drop down option. Reviewed on: 17th January 2023

Reply from Hinckley & Rugby Building Society Thank you for taking the time to leave a review. We appreciate the feedback and will pass this on to the team. Response date: 18th January 2023

Very Pleasant staff on the phone.

Dealing with your staff was very pleasing and helpful, although my application form allowed for multiple applicants but I had a phone call to advise me that the Regular Saver acct could only be opened in one name. Generic form apparently. Reviewed on: 17th January 2023

Reply from Hinckley & Rugby Building Society Thank you for taking the time to leave a review. We appreciate the feedback and will pass this on to the team. Response date: 18th January 2023

Prompt and efficient

Account opened with no hassle and in a timely manner Reviewed on: 17th January 2023

Reply from Hinckley & Rugby Building Society Thank you for taking the time to leave a review. We appreciate the feedback and will pass this on to the team. Response date: 18th January 2023

easy to complete investment application process

I applied to invest in a Bond online and subsequently received the appropriate forms in the post which I completed and returned with my cheque. I received a telephone call to acknowledge receipt and verify the terms attached which I was happy to confirm. Reviewed on: 16th January 2023

Reply from Hinckley & Rugby Building Society Thank you for taking the time to leave a review. We appreciate the feedback and will pass this on to the team. Response date: 17th January 2023

Efficient helpful knowledgeable

Went to open regular savings accounts really impressed with the customer service Reviewed on: 16th January 2023

Reply from Hinckley & Rugby Building Society Thank you for taking the time to leave a review. We appreciate the feedback and will pass this on to the team. Response date: 17th January 2023

Excellent service.

Very informative and knowledgeable explanation of product. Reviewed on: 16th January 2023

Reply from Hinckley & Rugby Building Society Thank you for taking the time to leave a review. We appreciate the feedback and will pass this on to the team. Response date: 17th January 2023

Great service, good product

As above! Reviewed on: 14th January 2023

Reply from Hinckley & Rugby Building Society Thank you for taking the time to leave a review. We appreciate the feedback and will pass this on to the team. Response date: 16th January 2023

Excellent service

Staff are amazing and always so helpful. Very pleased with the savings accounts they have recommended Reviewed on: 14th January 2023

Reply from Hinckley & Rugby Building Society Thank you for taking the time to leave a review. We appreciate the feedback and will pass this on to the team. Response date: 16th January 2023

Attractive monthly saver and great customer support

Within a day of my sending an inquiry through HRBS website, a lady called me to provide the information requested. She followed up with my request to mail applications. I filled and sent the application. Soon thereafter another customer support lady called to explain the salient features of the product and inform me of the progress of my product application. Fast, flawless and courteous - in short excellent team and many thanks for the management of HSBS for increasing the interest rate in January 2023 for the 30-day notice monthly saver product. Reviewed on: 13th January 2023

Reply from Hinckley & Rugby Building Society Thank you for taking the time to leave a review. We appreciate the feedback and will pass this on to the team. Response date: 16th January 2023

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Hinckley & Rugby Building Society: Savings reviews

71% decrease in 5 star reviews

100% decrease in 1 star reviews

Latest highest rating:

5

Latest lowest rating:

1

About this product

Review Hinckley & Rugby Building Society: Savings now

Hinckley & Rugby Building Society Savings reviews (2114)

Excellent service

Opening savings bonds

Very Pleasant staff on the phone.

Prompt and efficient

easy to complete investment application process

Efficient helpful knowledgeable

Excellent service.

Great service, good product

Excellent service

Attractive monthly saver and great customer support

Do you have a different Hinckley & Rugby Building Society product?

Want to see more from Hinckley & Rugby Building Society?

Mortgages

Join Smart Money People

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