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Hinckley & Rugby Building Society: Savings reviews

Name: Savings
Rating: 4.8 (1414 reviews)

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4.82

Based on 1,414 reviews, last reviewed 31st Jul 2025

70% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

84%

13%

Latest highest rating:

5

Friendly and professional staff at the Nuneaton branch. Friendly and professional staff at the Nuneaton branch. Especially pleased with Di, who offered me great advice, and talked me through all of the diff... Read more Reviewed on: 31st July 2025

Latest lowest rating:

1

Disgraceful service, waiting for complaints team. Opened a postal isa account as I live in the North....I have since learned that they do not provide prepaid envelopes to enable me to operate my posta... Read more Reviewed on: 6th March 2025

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About this product

Hinckley & Rugby Building Society savings reviews can help you to find out more about life at Hinckley & Rugby Building Society. How easy is it to contact Hinckley & Rugby Building Society? And how friendly are they? Our Hinckley & Rugby Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

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Hinckley & Rugby Building Society Savings reviews (1414)

Service was excellent.

The man I spoke to was very helpful and the account opening process was quick and efficient. Reviewed on: 28th October 2019

Good experiences

Friendly staff who gave me a comprehensive explanation of the savings options provided. Reviewed on: 28th October 2019

Savings

Very good service ,very helpful staff everything was very well explained Reviewed on: 28th October 2019

Quick and easy process.

Went into my local branch to swap my account to a different one. Was greeted in a pleasant manner and was treated as an individual. The lady serving me looked after my needs very well, and explained things in a manner that I understood. Thank you so much. Reviewed on: 25th October 2019

As expected after being life long member

Excellent as expected from life long member Reviewed on: 25th October 2019

Welcoming shop and staff

Very easy to open account . Very helpful staff . All information required was given in pamphlets and explained thoroughly. Would definitely use again and highly recommend Reviewed on: 23rd October 2019

Excellent customer service

Have used Hinckley and rugby for many years needed to change account Jeanette was brilliant always polite and very helpful and informative Reviewed on: 21st October 2019

New Savings Account

Staff I spoke to on the telephone were very helpful, polite and professional, everything was dealt with within 3 days, including sending back ID and receiving my passbook for my new savings account. Reviewed on: 18th October 2019

Friendly and helpful

Went into the branch and the team discussed what was best for us and set the account up there and then Reviewed on: 17th October 2019

Effective

Simple process for renewing 5 year bond Reviewed on: 16th October 2019

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