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Hinckley & Rugby Building Society: Savings reviews

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4.85
Based on 1,606 reviews, last reviewed 16th Feb 2026
20% decrease in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
85%
See only 4 star reviews
12%
See only 3 star reviews
2%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Excellent Neil was extremely helpful. He telephoned to remind us about a change to my child's account. We went into the Rugby branch to make the necessary updat... Read more Reviewed on: 16th February 2026
Emma 's avatar
Emma

Latest lowest rating:

1

Personal service - long my it last Until now, have always found in-branch and telephone service at Hinckley and Rugby wonderful and I am happy to travel 20 miles to a branch for that al... Read more Reviewed on: 12th October 2025
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Hinckley & Rugby Building Society savings reviews can help you to find out more about life at Hinckley & Rugby Building Society. How easy is it to contact Hinckley & Rugby Building Society? And how friendly are they? Our Hinckley & Rugby Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

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Hinckley & Rugby Building Society Savings reviews (1606)

excellent service.

5
Carol at the Nuneaton branch was excellent,carried out the opening of the account in a very efficient manner.Our passbook arrived in the post the very next day. Carol also found a very old account and is now closing it for me. Reviewed on: 9th January 2021
H&R Member Feedback's avatar
H&R Member Feedback
Reply from Hinckley & Rugby Building Society Thank you so much for this wonderful feedback which we have shared with the teams in our branches and head office. We are delighted to hear that you are so happy with the service you have received. Response date: 11th January 2021
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Hinckley & Rugby Building Society

Rugby branch staff

4
excellent and friendly staff at the rugby branch. Reviewed on: 8th January 2021
H&R Member Feedback's avatar
H&R Member Feedback
Reply from Hinckley & Rugby Building Society Thank you so much for this wonderful feedback which we have shared with the teams in our branches and head office. We are delighted to hear that you are so happy with the service you have received. Response date: 11th January 2021
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Hinckley & Rugby Building Society

Fantastic

5
Staff are brilliant excellent customer service Reviewed on: 8th January 2021
H&R Member Feedback's avatar
H&R Member Feedback
Reply from Hinckley & Rugby Building Society Thank you so much for this wonderful feedback which we have shared with the teams in our branches and head office. We are delighted to hear that you are so happy with the service you have received. Response date: 11th January 2021
Hinckley & Rugby Building Society Logo
Hinckley & Rugby Building Society

5 year fixed rate bond (issue12)

5
It was easy to download and complete the application form for the product. I was very impressed to be contacted by phone by HRBS to be told that my application and cheque had been received and the account was being opened. I received the passbook relating to the account promptly. Thank you Reviewed on: 8th January 2021
H&R Member Feedback's avatar
H&R Member Feedback
Reply from Hinckley & Rugby Building Society Thank you so much for this wonderful feedback which we have shared with the teams in our branches and head office. We are delighted to hear that you are so happy with the service you have received. Response date: 11th January 2021
Hinckley & Rugby Building Society Logo
Hinckley & Rugby Building Society

Pleasant telephone manners

5
I’vE been with H&R for a while now so must be pleased with them! Reviewed on: 7th January 2021
H&R Member Feedback's avatar
H&R Member Feedback
Reply from Hinckley & Rugby Building Society Thank you so much for this wonderful feedback which we have shared with the teams in our branches and head office. We are delighted to hear that you are so happy with the service you have received. Response date: 11th January 2021
Hinckley & Rugby Building Society Logo
Hinckley & Rugby Building Society

Satisfied customer

4
All transactions delt with very efficiently. Reviewed on: 6th January 2021
H&R Member Feedback's avatar
H&R Member Feedback
Reply from Hinckley & Rugby Building Society Thank you so much for this wonderful feedback which we have shared with the teams in our branches and head office. We are delighted to hear that you are so happy with the service you have received. Response date: 6th January 2021
Hinckley & Rugby Building Society Logo
Hinckley & Rugby Building Society

Fantastic service

5
I found your company to be absolutely fantastic in dealing with me, a customer. Very helpful, polite and knowledgeable staff. Thank you. Reviewed on: 6th January 2021
H&R Member Feedback's avatar
H&R Member Feedback
Reply from Hinckley & Rugby Building Society Thank you so much for this wonderful feedback which we have shared with the teams in our branches and head office. We are delighted to hear that you are so happy with the service you have received. Response date: 6th January 2021
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Hinckley & Rugby Building Society

2 year bond

5
The service from your Nuneaton staff is 1 st class ,thank you Reviewed on: 5th January 2021
H&R Member Feedback's avatar
H&R Member Feedback
Reply from Hinckley & Rugby Building Society Thank you so much for this wonderful feedback which we have shared with the teams in our branches and head office. We are delighted to hear that you are so happy with the service you have received. Response date: 6th January 2021
Hinckley & Rugby Building Society Logo
Hinckley & Rugby Building Society

Customer Service at Coalville

5
Savings requests dealt with promptly, courteously and efficiently - and all done by telephone and letter, in these Covid times. Excellent service ! Reviewed on: 30th December 2020
H&R Member Feedback's avatar
H&R Member Feedback
Reply from Hinckley & Rugby Building Society Thank you so much for this wonderful feedback which we have shared with the teams in our branches and head office. We are delighted to hear that you are so happy with the service you have received. Response date: 4th January 2021
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Hinckley & Rugby Building Society

Starter 4 ten account

5
Opening the account in these unusual times was very easy and the staff were very helpful Reviewed on: 30th December 2020
H&R Member Feedback's avatar
H&R Member Feedback
Reply from Hinckley & Rugby Building Society Thank you so much for this wonderful feedback which we have shared with the teams in our branches and head office. We are delighted to hear that you are so happy with the service you have received. Response date: 4th January 2021
Hinckley & Rugby Building Society Logo
Hinckley & Rugby Building Society

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