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Hinckley & Rugby Building Society: Savings reviews

Name: Savings
Rating: 4.84 (2114 reviews)

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4.84

Based on 2,114 reviews, last reviewed 27th Jul 2026

71% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

87%

11%

Latest highest rating:

5

Friendly staff who wanted to help me. Friendly staff who wanted to help me. Arranged a one to one appointment to discuss my requirements in depth and in confidence, which was greatly appre... Read more Reviewed on: 27th July 2026

Latest lowest rating:

1

Your app is rubbish I can never get into my... Your app is rubbish I can never get into my account Reviewed on: 14th April 2026

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About this product

Hinckley & Rugby Building Society offer a range of savings accounts.

Some Hinckley & Rugby Building Society savings accounts can be opened with as little as £1. For most accounts, you can open and manage them online.

Hinckley & Rugby building society reviews help you find out what it’s really like to be a customer. If you’ve used Hinckley & Rugby Building Society before, you can also leave a review and share your experience.

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Hinckley & Rugby Building Society Savings reviews (2114)

Best rate, good service, old school

The rate was the best available currently and for a good period (five years). I don't mind the early withdrawal penalty but I didn't want to be limited to putting in a fixed sum per month or a one- or two-year period, which most of the best rates seem to do. This building society is rather old school. I haven't seen a passbook in years, but why not? An online application form would be a good idea, though, rather than having to download and print a PDF, complete it by hand (though I do have the typewriter function on Adobe Acrobat 9). But if it helps prevent money-laundering that's OK with me. Reviewed on: 13th January 2023

Reply from Hinckley & Rugby Building Society Thank you for taking the time to leave a review. We appreciate the feedback and will pass this on to the team. Response date: 16th January 2023

Helpful and friendly customer service

We opened a 30 month Bond Account s new customers. We were promptly provided with the relevant forms. The forms were straightforward and easy to complete. The main terms and conditions were explained to us and we were provided with account documentation. We received a receipt for our cheque and the rest of the opening procedure was explained clearly Reviewed on: 13th January 2023

Reply from Hinckley & Rugby Building Society Thank you for taking the time to leave a review. We appreciate the feedback and will pass this on to the team. Response date: 16th January 2023

Customer Service

Excellent customer service received from Beverley this morning. Thank you. Reviewed on: 13th January 2023

Reply from Hinckley & Rugby Building Society Thank you for taking the time to leave a review. We appreciate the feedback and will pass this on to the team. Response date: 16th January 2023

Efficient,effective and good value

HRBS are one of the few financial institutions who you can contact easily-and who contact you back! They offer good interest rates and are friendly and efficient. Reviewed on: 13th January 2023

excellent service

simple and easy to deal with. no a few words are enough i am not doing 32 letters Reviewed on: 13th January 2023

Lovely experience

Great experience. Ready with all information when we got there, as we were time limited, quick, easy, informative, efficient and friendly. Wish all banks were so nice to deal with. Reviewed on: 13th January 2023

Reply from Hinckley & Rugby Building Society Thank you for taking the time to leave a review. We appreciate the feedback and will pass this on to the team. Response date: 13th January 2023

Very good, informed, clear and helpful

It was excellent and we were told us of our options. The setup of the chosen account was straightforward and not rushed. Reviewed on: 12th January 2023

Reply from Hinckley & Rugby Building Society Thank you for taking the time to leave a review. We appreciate the feedback and will pass this on to the team. Response date: 13th January 2023

No stress

Opened an account instructions made easy to understand very helpful and friendly staff very stress free experience Reviewed on: 12th January 2023

Reply from Hinckley & Rugby Building Society Thank you for taking the time to leave a review. We appreciate the feedback and will pass this on to the team. Response date: 13th January 2023

A good experience

I spoke to 2 ladies on separate days, Linda and Rita, both of whom , were polite , kind , explained everything brilliantly and generally very nice , thank you . Reviewed on: 12th January 2023

Reply from Hinckley & Rugby Building Society Thank you for taking the time to leave a review. We appreciate the feedback and will pass this on to the team. Response date: 13th January 2023

Changing rainly day account to a bond.

I gave notice 120 days before and was told I would receive a confirmation letter. It never came, although I did mention it a little later. I had no reminder that the 120 days were about up. It was down to my good diary. I asked for annual advice of credited interest but none were received. I had to take my book in for update. Reviewed on: 11th January 2023

Reply from Hinckley & Rugby Building Society Thank you for taking the time to leave a review. We appreciate the feedback and will pass this on to the team. Response date: 12th January 2023

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Hinckley & Rugby Building Society: Savings reviews

71% decrease in 5 star reviews

100% decrease in 1 star reviews

Latest highest rating:

5

Latest lowest rating:

1

About this product

Review Hinckley & Rugby Building Society: Savings now

Hinckley & Rugby Building Society Savings reviews (2114)

Best rate, good service, old school

Helpful and friendly customer service

Customer Service

Efficient,effective and good value

excellent service

Lovely experience

Very good, informed, clear and helpful

No stress

A good experience

Changing rainly day account to a bond.

Do you have a different Hinckley & Rugby Building Society product?

Want to see more from Hinckley & Rugby Building Society?

Mortgages

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