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HSBC Kinetic: Business Account reviews

Name: Business Account
Rating: 4.73 (1938 reviews)

View other HSBC Kinetic products

4.67

Based on 1,938 reviews, last reviewed 5th Mar 2025

100% increase in 5 star reviews

in the past 90 days

200% increase in 1 star reviews

in the past 90 days

85%

10%

Latest highest rating:

4

Easyeasy access online Easy access online for quick checks Reviewed on: 26th February 2025

Latest lowest rating:

1

I am now in the process of changing my bank over bec... I am now in the process of changing my bank over because I am so fed up of not being able to access my account on my mobile. This happened to me once... Read more Reviewed on: 5th March 2025

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About this product

HSBC Kinetic Business Account reviews (1938)

Review of the HSBC Kinetic, Business Account:

Account opening welcome document requires £15

I recently opened a business account with HSBC kinetic. I could see my account number and sort code on the mobile application, but there is no PDF document or welcome pack showing my account details. Since the account was just opened, there was no statement available. I wanted the account details in a document format so that it could be uploaded to my payment partner website. When I chatted with the customer care, I was told there is no document available as kinetic is mobile banking only and asked me for £15 to confirm my bank account details. Very disappointed with the service. Reviewed on: 15th April 2023

Reply from HSBC Kinetic Hi Anish, This doesn't sound right and we'd like to take a look into this. Please contact us in the app using the 'chat to us' or call us. Many thanks Your HSBC Kinetic Team. Response date: 19th April 2023

Very function and easy to use

I find the ability to allocate costs under different business uses incredibly useful for tracking spend. Equally the automatic analysis of where expenditures are in a quick view is a fantastic functional business tool and overall time saving on my own analysis. It’s been great for my start up business. Reviewed on: 8th March 2023

a great service form a great service provider

I use HSBC for my personal banking needs, when I set up my company it was a 'no brainer', why fix something that's not broken, the set-up and the running of the account have been seemless Reviewed on: 8th March 2023

Quick to set up

Excellent service from HSBC Easily setup form and straightforward Reviewed on: 8th March 2023

Brilliant Bank and App

New start up - process was extremely easy to set up and the app its easy is very user friendly. Reviewed on: 8th March 2023

I am happy your service

I have satisfied your service and customer service allows good the give quick answer so I am impress Reviewed on: 8th March 2023

Good

Is not the best bank account that I have, but works well, and can be better. Reviewed on: 8th March 2023

Reply from HSBC Kinetic Hi, thank you for your review. We're always improving the app with regular updates to add new products, services and improve the experience. Response date: 9th March 2023

Easy to use and friendly service

Straightforward banking and always a help when needed with the chat service. Highly recommended. Reviewed on: 8th March 2023

Simple & efficient

Had a great experience building my business with My account with Kinetic HSBC. It was very simple & everything online. Thank you Reviewed on: 8th March 2023

Excellent bank

Very happy with customer services and happy with banking Reviewed on: 8th March 2023

Easy, efficient & simple to use

I set up my small hobby business about 8 months ago. Setting up my HSBC Kinetic business account has made life so much easier. It links to quickbooks and helps me with my overall finances for my small business. Thank you & I continue to recommend to others Reviewed on: 8th March 2023

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