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HSBC Kinetic: Business Account reviews

Name: Business Account
Rating: 4.73 (1938 reviews)

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4.67

Based on 1,938 reviews, last reviewed 5th Mar 2025

100% increase in 5 star reviews

in the past 90 days

200% increase in 1 star reviews

in the past 90 days

85%

10%

Latest highest rating:

4

Easyeasy access online Easy access online for quick checks Reviewed on: 26th February 2025

Latest lowest rating:

1

I am now in the process of changing my bank over bec... I am now in the process of changing my bank over because I am so fed up of not being able to access my account on my mobile. This happened to me once... Read more Reviewed on: 5th March 2025

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About this product

HSBC Kinetic Business Account reviews (1938)

Review of the HSBC Kinetic, Business Account:

Account opening welcome document requires £15

I recently opened a business account with HSBC kinetic. I could see my account number and sort code on the mobile application, but there is no PDF document or welcome pack showing my account details. Since the account was just opened, there was no statement available. I wanted the account details in a document format so that it could be uploaded to my payment partner website. When I chatted with the customer care, I was told there is no document available as kinetic is mobile banking only and asked me for £15 to confirm my bank account details. Very disappointed with the service. Reviewed on: 15th April 2023

Reply from HSBC Kinetic Hi Anish, This doesn't sound right and we'd like to take a look into this. Please contact us in the app using the 'chat to us' or call us. Many thanks Your HSBC Kinetic Team. Response date: 19th April 2023

Simple @ Straightforward

The HSBC banking App is simple easy to use and straightforward, with the addition of prompting of fraud checkpoints during money transfers. Reviewed on: 9th March 2023

Easy to use

Quick application, easy to use. Highly recommended Reviewed on: 9th March 2023

Good business account

I have been using HSBC Kinetic for my business so I can manage my money easier. I find it easy to manage, I can keep on track how much I am using. Overall I am happy to use this bank account Reviewed on: 9th March 2023

Review on the whole app

Use hsbc kinetic most days and it’s never let me down even when I’ve had bad service. You don’t have to ever go into the bank as everything including cheque can be paid in through the app. Very happy and would highly recommend. Reviewed on: 9th March 2023

Hassle free and easy to use banking

Was recommended to my by my sister. Super easy to set up and use. Takes a lot of stress away from running a business. Would highly recommend. Reviewed on: 9th March 2023

Good service

I am very happy using HSBC Kinetic app, it is very easy to use for everyone. You can see how much you are spending, how much money do you still have. Reviewed on: 9th March 2023

This Bank is Amazing

As a cab driver that moved here from Romania I have been with this same bank since my move here in 2015 , I have decided to go forward with the business account as it’s of great help , I am self employed and I wish everyone could legitimately work and play nice one with another , because these banks are not really made for you to get rich , but instead they can provide liability for you money , which means my money is safe at every stage , the security is amazing , and although I don’t know how to use this page properly I commend the teams behind this bank , Good Luck Reviewed on: 9th March 2023

Simple and easy to use

HSBC Kinetic makes managing my businesses cashflow so quick and easy I don't have to block out hours on end to pay suppliers and allows me to keep my own books easily saving me needing to pay a bookkeeper or accountant for the service. Best small business account I have ever used! Reviewed on: 9th March 2023

Very good and flexible account

The account is very easy to manage, it's allowing to have control of your finances and HSBC has outstanding customer support. Reviewed on: 9th March 2023

Reply from HSBC Kinetic Hi, It's great to hear that you find your business finances easy to manage with our app and that you find our support outstanding. Great news our in -app customer support is now available Monday to Friday 08:00 to 20:00hrs and Saturdays 08:00 to 14:00hrs. Thanks for your review of HSBC Kinetic. Response date: 9th March 2023

So easy to use!

Intuitive, seamless and does the job! A great business account Reviewed on: 9th March 2023

Reply from HSBC Kinetic Thanks very much for your great review of HSBC Kinetic. Response date: 9th March 2023

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