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HSBC Kinetic: Business Account reviews

Name: Business Account
Rating: 4.73 (1934 reviews)

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4.71

Based on 1,934 reviews, last reviewed 23rd Aug 2024

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

85%

10%

Latest highest rating:

5

Very efficient and convenient business account I've been using this account for my small business for about 7 months now and I am very pleased, the app is great, everything is smooth and clear. The... Read more Reviewed on: 1st June 2023

Latest lowest rating:

1

Very disappointed. Very disappointed. Our account been blocked without any reason. After 3 weeks still nobody can answer when we will be able to use our account. Mone... Read more Reviewed on: 24th March 2024

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About this product

HSBC Kinetic Business Account reviews (1934)

Review of the HSBC Kinetic, Business Account:

Account opening welcome document requires £15

I recently opened a business account with HSBC kinetic. I could see my account number and sort code on the mobile application, but there is no PDF document or welcome pack showing my account details. Since the account was just opened, there was no statement available. I wanted the account details in a document format so that it could be uploaded to my payment partner website. When I chatted with the customer care, I was told there is no document available as kinetic is mobile banking only and asked me for £15 to confirm my bank account details. Very disappointed with the service. Reviewed on: 15th April 2023

Reply from HSBC Kinetic Hi Anish, This doesn't sound right and we'd like to take a look into this. Please contact us in the app using the 'chat to us' or call us. Many thanks Your HSBC Kinetic Team. Response date: 19th April 2023

Hassle free and easy to use banking

Was recommended to my by my sister. Super easy to set up and use. Takes a lot of stress away from running a business. Would highly recommend. Reviewed on: 9th March 2023

Good service

I am very happy using HSBC Kinetic app, it is very easy to use for everyone. You can see how much you are spending, how much money do you still have. Reviewed on: 9th March 2023

This Bank is Amazing

As a cab driver that moved here from Romania I have been with this same bank since my move here in 2015 , I have decided to go forward with the business account as it’s of great help , I am self employed and I wish everyone could legitimately work and play nice one with another , because these banks are not really made for you to get rich , but instead they can provide liability for you money , which means my money is safe at every stage , the security is amazing , and although I don’t know how to use this page properly I commend the teams behind this bank , Good Luck Reviewed on: 9th March 2023

Simple and easy to use

HSBC Kinetic makes managing my businesses cashflow so quick and easy I don't have to block out hours on end to pay suppliers and allows me to keep my own books easily saving me needing to pay a bookkeeper or accountant for the service. Best small business account I have ever used! Reviewed on: 9th March 2023

Very good and flexible account

The account is very easy to manage, it's allowing to have control of your finances and HSBC has outstanding customer support. Reviewed on: 9th March 2023

Reply from HSBC Kinetic Hi, It's great to hear that you find your business finances easy to manage with our app and that you find our support outstanding. Great news our in -app customer support is now available Monday to Friday 08:00 to 20:00hrs and Saturdays 08:00 to 14:00hrs. Thanks for your review of HSBC Kinetic. Response date: 9th March 2023

So easy to use!

Intuitive, seamless and does the job! A great business account Reviewed on: 9th March 2023

Reply from HSBC Kinetic Thanks very much for your great review of HSBC Kinetic. Response date: 9th March 2023

Easy to use

Kinetic is very easy to use and everything is in one place on the app. Great Service Reviewed on: 9th March 2023

Reply from HSBC Kinetic Thanks Natalie, great feedback everything in one smart app. We hope you'll continue to find the app a great companion for your business. Response date: 9th March 2023

Kinetic Service Appeal

Great Customer service for this easy to use mobile banking service. Would highly recommend for businesses on the go. Great real-time features for instant understanding of cash flows etc . Reviewed on: 9th March 2023

Reply from HSBC Kinetic Hi Rob, thanks for your review we're delighted to hear that your impressed with our Customer Support and our Cash Flow Outlook tool. Response date: 9th March 2023

Does everything I need it to do!

The app is great - I’m big on user experience and I have to say, extremely easy to use and navigate. Shows me a good breakdown and the customer service is awesome too. Good work HSBC! Reviewed on: 9th March 2023

Reply from HSBC Kinetic We're delighted to hear that you're enjoying the HSBC Kinetic experience. Thanks very much for taking time to review our app. Response date: 9th March 2023

Clarity

HSBC Kinetic is so user friendly everything works so smoothly. I am more than impressed. They have earned my loyalty. Reviewed on: 9th March 2023

Reply from HSBC Kinetic Thank you for your review we're delighted to hear that your enjoying the HSBC Kinetic experience. It's great to have you and your business onboard. Response date: 9th March 2023

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