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HSBC: Bank Account reviews

Name: Bank Account
Rating: 3.76 (1263 reviews)

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3.67

Based on 1,263 reviews, last reviewed 6th Mar 2025

500% increase in 5 star reviews

in the past 90 days

20% decrease in 1 star reviews

in the past 90 days

44%

24%

11%

15%

Latest highest rating:

5

Friendly staff helped my teen set up bank account After running into problems trying to set my under-18 year old up with an HSBC My Money account online, we visited the Derby branch. The member of sta... Read more Reviewed on: 6th March 2025

Latest lowest rating:

2

Easy to use. Easy to use. Terrible interest rates. Secure to access. Reviewed on: 2nd March 2025

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About this product

The HSBC Bank Account gives access to a range of other offers, with no monthly account fee.

With an HSBC Bank Account, you can apply for an HSBC Global Money Account and convert, hold or send money in 50 currencies. In the app you can freeze or unfreeze your card and get instant notifications when money goes in or out of your account.

HSBC Bank Account reviews help you find out what it’s really like to be a customer. If you’ve used HSBC before, you can also leave a review and share your experience.

HSBC Bank Account reviews (1263)

Review of the HSBC, Bank Account:

Shocking

Used telephone banking to change my address as I have moved. The person I spoke to was not at all clear and spoke very quietly I asked them if they would talk louder but throughout the call they spoke very quietly. They told me after about half an hour that I had not passed the security questions and that the account was locked and I would have to go into a branch of the bank to rectify. The only branch in Northampton is in the town center is closed until 19th December?? My personal account details are being sent to the old address where all the occupants will now have access to my account?? Reviewed on: 25th November 2022

Best bank ever good service

I am 1 year use hsbc bank that be great bank is my life ever Reviewed on: 3rd April 2023

IT'S ALSO A GOOD BANK

IM WITH THIS BANK FOR 23 YEARS AND HAVING GOOD SERVICES TOO Reviewed on: 3rd April 2023

Easy and useful bank account

I use this as my personal bank account for general life expenses and where my income gets paid into. It works really well for me and does everything I need it to. The only improvements could be more bank branches or the ability to get better investments Reviewed on: 3rd April 2023

It is very good bank in world

It’s very easy to operate. One app can make your life easier and with one account you can travel all over the world. It is my favourite international bank. Reviewed on: 1st April 2023

Good

Good customer service and very secure Reviewed on: 31st March 2023

Poor

Be careful this bank tends to withhold funds which are transferred into your account. You can’t rely on this bank. Unreliable I have no confidence. I Reviewed on: 31st March 2023

Great app and service

Always been friendly when called or when visiting in the branches, they offer competitive rates and a wide range of products. App is easy to use and functional too. Reviewed on: 30th March 2023

Big Bank and competitive

HSBC is highly competitive when it comes to luring new customers. Some of the benefits I have enjoyed are - Switching Bonus, great Regular Saver interest rate and easily navigable app. It is probably in the top three of global banks, but the app seems to be one of the most secure and responsible in my experience. Reviewed on: 30th March 2023

HSBC

HSBC is a highly reputable and well-established bank that offers a wide range of financial services to its customers. The bank's online and mobile banking platforms are user-friendly and provide easy access to account information, transaction history, and other important features. HSBC also offers a variety of credit cards, loans, and investment options to help customers achieve their financial goals. The bank's customer support is excellent, with knowledgeable representatives available to assist with any questions or concerns. Overall, HSBC is a great choice for anyone looking for a reliable and comprehensive banking experience. Reviewed on: 29th March 2023

Easy to use

Very user friendly bank app, secured and gives updates frequently. Have many products to choose from and friendly staff. Reviewed on: 29th March 2023

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