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chris

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All reviews (2)

Review of the Aviva, Pension:

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Good experience good Customer service on the telephone.

Good experience good Customer service on the telephone. Competent customer service rep. Reviewed on: 1st November 2024

Review of the HSBC, Bank Account:

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Shocking

Used telephone banking to change my address as I have moved. The person I spoke to was not at all clear and spoke very quietly I asked them if they would talk louder but throughout the call they spoke very quietly. They told me after about half an hour that I had not passed the security questions and that the account was locked and I would have to go into a branch of the bank to rectify. The only branch in Northampton is in the town center is closed until 19th December?? My personal account details are being sent to the old address where all the occupants will now have access to my account?? Reviewed on: 25th November 2022

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