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HSBC: Bank account reviews

Name: Bank account
Rating: 3.72 (1352 reviews)

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3.72

Based on 1,352 reviews, last reviewed 8th Mar 2026

2500% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

46%

24%

10%

15%

Latest highest rating:

5

HSBC always alerts me if anything funny is about to... HSBC always alerts me if anything funny is about to happen on my account and it makes me feel like my money is secure Reviewed on: 8th March 2026

Latest lowest rating:

1

Uncomfortable and unreasonably bureaucratic My parents opened an account on my behalf as a child (aged approximately 9), which involved me signing some documents. A decade later, I could not rea... Read more Reviewed on: 24th February 2026

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About this product

The HSBC bank account gives access to a range of other offers, with no monthly account fee.

With an HSBC bank account, you can apply for an HSBC Global Money Account and convert, hold or send money in 50 currencies. In the app you can freeze or unfreeze your card and get instant notifications when money goes in or out of your account.

HSBC bank account reviews help you find out what it’s really like to be a customer. If you’ve used HSBC before, you can also leave a review and share your experience.

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HSBC Bank account reviews (1352)

Quick Easy Awesome

Efficient, quick, easy, convenient changing of account address. There must be at least 1 HSBC branch near your area. Reviewed on: 8th November 2015

Very Good

I have a bank account and their customer service is great and online banking is very secure and helpful. Reviewed on: 8th November 2015

excellent

Hsbc is a really reliable bank account to join with, has loads to offer and has really helped me out with overdrafts ect.. Would definitely recommend Reviewed on: 7th November 2015

i have had several bank problems with money being taken from my account and hsbc have always been helpful and quick about getting my money into the account and

there have been two occurrences where money has gone missing from my account when it shouldn't have done. when I told HSBC they were very quick about paying the money back to me until they had resolved the problem. Reviewed on: 6th November 2015

They should improve their services .

Their services are inefficient. The system is complicated. They should improve their services by simplifying their procedure. However, the officers are friendly and helpful. Reviewed on: 5th November 2015

HIGHLY AVERAGE

not overly impressed with the service, other banks offer a better service Reviewed on: 3rd November 2015

Haven't had a problem for well over 10 years

I've been with them for over 10 years and have never had a problem. They've blocked large online payments before but I'd rather they do that in case my details ever get stolen! Reviewed on: 14th September 2015

Happy with this bank account

Have been with this bank since they were called Midland Bank. Never had any reason to want to change Reviewed on: 30th August 2015

One of the best banks with best services. Been a happy customer for 15 years!

HSBC has long since been a bank that has put it's customers satisfaction first. I say this because they will often waver fees just with a simple phone call. They also don't slap on huge fines because you go a few quid over your overdraft. They also occasionally call me to see if everything is ok and that I'm satisfied with their services as bank. Definitely one of the better banks out there, would recommend. Reviewed on: 30th August 2015

I have been a customer of HSBC for over 20 years now and I have never had a problem with them, they are courteous and helpful and most importantly don't bombard me with offers I don't need.

HSBC have proved that they can have exceptional customer service. Some banks bombard you with offers and phonecalls, but with HSBC I only receive what I want to receive. I have been with them for over 20 years, and find their customer service second to none. I rarely have to ring them but when I do they are polite and helpful. I imagine being with them for another 20 years hopefully! Reviewed on: 29th August 2015

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