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HSBC: Bank account reviews

Name: Bank account
Rating: 3.76 (1306 reviews)

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3.67

Based on 1,306 reviews, last reviewed 31st Jul 2025

81% decrease in 5 star reviews

in the past 90 days

43% decrease in 1 star reviews

in the past 90 days

45%

24%

10%

15%

Latest highest rating:

4

I feel my money is secure with HSBC with the use of... I feel my money is secure with HSBC with the use of biometrics - I particularly like the new app that has just been released. The layout is improved ... Read more Reviewed on: 5th July 2025

Latest lowest rating:

1

DO NOT DEAL WITH THESE PEOPLE. DO NOT DEAL WITH THESE PEOPLE. Absolutely USELESS the lot of them. Complete TIME WASTERS. I had a HSBC creditcard i paid off about 15/20 years ago, ap... Read more Reviewed on: 31st July 2025

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About this product

The HSBC bank account gives access to a range of other offers, with no monthly account fee.

With an HSBC bank account, you can apply for an HSBC Global Money Account and convert, hold or send money in 50 currencies. In the app you can freeze or unfreeze your card and get instant notifications when money goes in or out of your account.

HSBC bank account reviews help you find out what it’s really like to be a customer. If you’ve used HSBC before, you can also leave a review and share your experience.

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HSBC Bank account reviews (1306)

They have the best customer service

I am completely satisfied with their service as they go above and beyond to help customers. I have never had a problem each time I have contacted them and their customer service is awesome. Reviewed on: 14th April 2015

The best experience I have ever had with a bank

I opened my account in January of this year and these people are so friendly and accomodatine. They give the best services of any bank i have ever experienced and continue to amaze me in every single way. I wouldn't consider going anywhere else for all of my banking services no matter what the offer might be and that is all i have to say about that. Reviewed on: 14th April 2015

Their Service was Excellent and i they always answered my questions.

Their Service was wonderful and when i had questions they always answered them and i was never left to figure out what i was supposed to do. They are a great company with several things to offer. Reviewed on: 14th April 2015

customer friendly

I really like HSBC bank as I never had any major issues and its very customer friendly too. Reviewed on: 14th April 2015

Excellent Banking

Great service for checking and saving customers Reviewed on: 14th April 2015

Amazing, and smooth, so enjoyable.

HSBC makes banking fun and easy. No more painstaking and feeling of pulling teeth anytime you have to do banking. Highly recommend this institution and would recommend it to each and every one of my friends and family members. They want to make you happy and the experience smooth and hassle free, the way it should be. They aren't only concerned with making money off of you. Reviewed on: 14th April 2015

Service is excellence.

HSBC is very good bank. Customer service is very good towards the customers. They very helpful. I would like to recommend to join HSBC banking. Reviewed on: 13th April 2015

Solid institution.

Solid institution with a great customer service experience. Their way of doing things is nice and refreshing. Keep it simple and have some patience. Not many bells and whistles but if you're looking for a no hassle banking experience I'd highly recommend this. Reviewed on: 13th April 2015

Reasonable banking services

I've had an online savings account and an online bill pay account with HSBC for quite a few years. I got the accounts when interest rates on such accounts were really good; unfortunately their interest rates (like with other banks) have gone way down. Whenever I've had to contact customer service by phone I've always had a good experience since their reps are knowledgeable and helpful. Their website is not quite as good when it comes to ease of use but it's still acceptable. I like that HSBC allows me the provision of designating a beneficiary for my accounts in the event of my death (a lot of banks don't allow that). Overall it's a good online bank. Reviewed on: 13th April 2015

HSBC is Great!

HSBC has been our bank for several years now. They are a secure financial institution, and they care about their customer's needs. I would recommend them. Reviewed on: 13th April 2015

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