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HSBC: Bank account reviews

3.67
Based on 1,295 reviews, last reviewed 26th May 2025
33% decrease in 5 star reviews
in the past 90 days
50% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
44%
See only 4 star reviews
24%
See only 3 star reviews
11%
See only 2 star reviews
6%
See only 1 star reviews
15%

Latest highest rating:

4

Secure banking I’ve been with them for 8 years they have their not the best regarding eas of upgrades but the money are secure and always at your fingertips Reviewed on: 26th May 2025
Cristian P's avatar
Cristian P

Latest lowest rating:

1

Life & Health destroyed, TORTURED, driven to SUICIDE... Life & Health destroyed, TORTURED, driven to SUICIDE & HOMELESSNESS by HSBC BANK Life & Health DESTROYED, driven to SUICIDE & homelessness & left for ... Read more Reviewed on: 22nd April 2025

About this product

The HSBC bank account gives access to a range of other offers, with no monthly account fee.

With an HSBC bank account, you can apply for an HSBC Global Money Account and convert, hold or send money in 50 currencies. In the app you can freeze or unfreeze your card and get instant notifications when money goes in or out of your account.

HSBC bank account reviews help you find out what it’s really like to be a customer. If you’ve used HSBC before, you can also leave a review and share your experience.

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HSBC Bank account reviews (1295)

Gets a bad rap but ok for me - love the digital offering

3
The digital offering is comprehensive and simple to use. It also helps as am on the go quite a lot. I would say that calling on the phone is sometimes a bit of a pain Reviewed on: 27th October 2014

Nice mobile app and overall pretty good

4
I've not had any big issue with them. I really like online and mobile banking with HSBC, feels quite easy. Sometimes feel that they send me too much paper every month, which feels a bit wasteful Reviewed on: 17th October 2014

Helpful and fair

4
HSBC were fair and helpful when I needed to open an account in the UK. They made it easy for me Reviewed on: 13th October 2014

Good over all bank

3
This is a very good bank, been with them since i started my paper round at the age of 14. They have kept my money secure as well as checking with my before cancelling my card as my details were stolen. However, once i upgraded to a student account i could not extend my overdraft of £750 Reviewed on: 9th October 2014

Great customer service

5
Great customer service in branch and over the phone. Would highly recommend Reviewed on: 6th October 2014

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