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HSBC: Bank account reviews

Name: Bank account
Rating: 3.76 (1306 reviews)

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3.67

Based on 1,306 reviews, last reviewed 31st Jul 2025

81% decrease in 5 star reviews

in the past 90 days

43% decrease in 1 star reviews

in the past 90 days

45%

24%

10%

15%

Latest highest rating:

4

I feel my money is secure with HSBC with the use of... I feel my money is secure with HSBC with the use of biometrics - I particularly like the new app that has just been released. The layout is improved ... Read more Reviewed on: 5th July 2025

Latest lowest rating:

1

DO NOT DEAL WITH THESE PEOPLE. DO NOT DEAL WITH THESE PEOPLE. Absolutely USELESS the lot of them. Complete TIME WASTERS. I had a HSBC creditcard i paid off about 15/20 years ago, ap... Read more Reviewed on: 31st July 2025

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About this product

The HSBC bank account gives access to a range of other offers, with no monthly account fee.

With an HSBC bank account, you can apply for an HSBC Global Money Account and convert, hold or send money in 50 currencies. In the app you can freeze or unfreeze your card and get instant notifications when money goes in or out of your account.

HSBC bank account reviews help you find out what it’s really like to be a customer. If you’ve used HSBC before, you can also leave a review and share your experience.

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HSBC Bank account reviews (1306)

HSBC is a decent account but not the best

HSBC is generally a decent bank to hold a regular account with. I would recommend the regular checking account as it is no worse than others. I think HSBC has an excellent website with the exception of having to use a key fob to log in every time. I do believe this is something they are in the process of changing although I think transactions will be limited without the use of the key for safety reasons. Other than that, the banks actual website is excellent for reviewing recent transactions and viewing your monthly statements. I also find HSBC to be a good bank for transferring money, especially overseas as needed. They will store your information if you chose so one does not have to reenter all the information on a transaction they plan to make more than one time. Bill pay is also good as the money can be immediately paid into receipients account or can be set up to do so at a later date. Reviewed on: 27th April 2015

Fantastic supplier.

Support is great. Really, really helpful. The product itself is excellent and does exactly what it says on the tin. I can highly recommend HSBC for anybody wanting a simple, no frills bank account that gives you a debit card too. Reviewed on: 24th April 2015

Good all round service at competitive rates

I would strongly recommend the HSBC current account services. I currently have a student account with them and it offers some of best value and interest rates. Once you have set an overdraft limit you can increase or decrease online quickly. The inshore change counters are also an added bonus Reviewed on: 24th April 2015

A brilliant bank

Having only been a customer for a short while I feel that HSBC really values my custom. Every time I go to my local branch the staff are on hand to help and make my presence there feel valued. Reviewed on: 24th April 2015

Very good dealings

I have been with hsbc for several years and never had any major problems dealings with this bank they are very efficient with there dealings and always do what they can to put the customer first whenever I have had to contact the bank whether it be on the phone or in branch I have always been welcomed with a friendly greeting or a smile the staff are always smart and on hand to assist you in any way they can whilst the phone line will answer your call quickly and professionally I would reccomend HSBC to any of my friends or family as they are very good I am looking at getting my children an account with this bank as I have had good experiences in the past Reviewed on: 24th April 2015

Excellent bank

The hsbc bank is definitely the best bank I've used, staff are friendly and very helpful when you need to go in and speak to them, also if they see something on your statement which they think could be fraud they ring you right away just to check that your account is fine, I've never had that from any other bank, if you need an appointment with somebody you are normally seen within a few days or the same day if they have any appointments but it never takes long at all, the only one thing that I would like to see change is the customer call centre to be in England as I've always had trouble understanding the person on the other side of the phone I know they do have a call centre in England but it just depends on where your put through to Reviewed on: 24th April 2015

Excellent Customer Service

I have never had any problems with my HSBC current account, staff call me if they notice I am spending in a different pattern. Fabulous Reviewed on: 24th April 2015

Reliable and friendly

HSBC has never let me down. Since the day I joined which was fast and easy, HSBC have helped me with any payment problems, such as when a company withdrew money without authorisation, they compensated me and opened an inquiry with the company which was speedily resolved. They have never charged me and have always gotten my details correct. They are also very helpful if I have lost my card or if I want to open new accounts or change my details or when offering advice. Reviewed on: 23rd April 2015

They have very helpful and attentive staff and offer good products.

HSBC staff are very helpful and attentive and the bank offer a competitive range of quality products. Reviewed on: 23rd April 2015

great switch service

really quick switch service totally recommend. Reviewed on: 22nd April 2015

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