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Jo Kennedy

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Review of the HSBC, Bank account:

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HSBCouldn't Care Less

HSBC - a bank account and app designed for the bank and not the customer. The number of passwords and codes and different ways to access your account make it almost impossible for ANYONE to do so. Sounds good, eh? No one stealing my money! Unfortunately, 'ANYONE' includes me! It's impossible to access your own account as you get a 30 sec code and then have to which to another section of the app which takes more than 30 secs to load. God forbid you change mobile and need to move the secure code generator...just don't do it - it isn't worth the hassle I promise you. Couple this with the fact that HSBC charges you to send your own money to another account of your own in a different country. OK, I'm sure all banks do, but HSBC also give you a horrible exchange rate. It is always way lower than the current exchange rate anywhere else. HSBC - quick to take your money with both hands. Reviewed on: 8th February 2016

Review of the Nationwide, FlexAccount:

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'Too Easy'

There is nothing special about a Nationwide account. Let me say that again - Nothing Special. Which is GREAT! I don't want my current account to be special. I want it to be simple; to work; to be easy. I rarely notice my Flexaccount - it hard ever registers on my radar, becuase if I need to do something or know something - I just login to my app and check or do it. It's easy. it's simple. It's straight forward. It's works. Why isn't everything in my life like my Nationwide Account? Reviewed on: 8th February 2016

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