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HSBC: Bank account reviews

Name: Bank account
Rating: 3.76 (1294 reviews)

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3.65

Based on 1,294 reviews, last reviewed 22nd Apr 2025

1133% increase in 5 star reviews

in the past 90 days

17% increase in 1 star reviews

in the past 90 days

44%

24%

11%

15%

Latest highest rating:

5

Lovely staff Very helpful and patient and explained all alternatives Reviewed on: 21st April 2025

Latest lowest rating:

1

Life & Health destroyed, TORTURED, driven to SUICIDE... Life & Health destroyed, TORTURED, driven to SUICIDE & HOMELESSNESS by HSBC BANK Life & Health DESTROYED, driven to SUICIDE & homelessness & left for ... Read more Reviewed on: 22nd April 2025

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About this product

The HSBC bank account gives access to a range of other offers, with no monthly account fee.

With an HSBC bank account, you can apply for an HSBC Global Money Account and convert, hold or send money in 50 currencies. In the app you can freeze or unfreeze your card and get instant notifications when money goes in or out of your account.

HSBC bank account reviews help you find out what it’s really like to be a customer. If you’ve used HSBC before, you can also leave a review and share your experience.

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HSBC Bank account reviews (1294)

Good all round service at competitive rates

I would strongly recommend the HSBC current account services. I currently have a student account with them and it offers some of best value and interest rates. Once you have set an overdraft limit you can increase or decrease online quickly. The inshore change counters are also an added bonus Reviewed on: 24th April 2015

A brilliant bank

Having only been a customer for a short while I feel that HSBC really values my custom. Every time I go to my local branch the staff are on hand to help and make my presence there feel valued. Reviewed on: 24th April 2015

Very good dealings

I have been with hsbc for several years and never had any major problems dealings with this bank they are very efficient with there dealings and always do what they can to put the customer first whenever I have had to contact the bank whether it be on the phone or in branch I have always been welcomed with a friendly greeting or a smile the staff are always smart and on hand to assist you in any way they can whilst the phone line will answer your call quickly and professionally I would reccomend HSBC to any of my friends or family as they are very good I am looking at getting my children an account with this bank as I have had good experiences in the past Reviewed on: 24th April 2015

Excellent bank

The hsbc bank is definitely the best bank I've used, staff are friendly and very helpful when you need to go in and speak to them, also if they see something on your statement which they think could be fraud they ring you right away just to check that your account is fine, I've never had that from any other bank, if you need an appointment with somebody you are normally seen within a few days or the same day if they have any appointments but it never takes long at all, the only one thing that I would like to see change is the customer call centre to be in England as I've always had trouble understanding the person on the other side of the phone I know they do have a call centre in England but it just depends on where your put through to Reviewed on: 24th April 2015

Excellent Customer Service

I have never had any problems with my HSBC current account, staff call me if they notice I am spending in a different pattern. Fabulous Reviewed on: 24th April 2015

Reliable and friendly

HSBC has never let me down. Since the day I joined which was fast and easy, HSBC have helped me with any payment problems, such as when a company withdrew money without authorisation, they compensated me and opened an inquiry with the company which was speedily resolved. They have never charged me and have always gotten my details correct. They are also very helpful if I have lost my card or if I want to open new accounts or change my details or when offering advice. Reviewed on: 23rd April 2015

They have very helpful and attentive staff and offer good products.

HSBC staff are very helpful and attentive and the bank offer a competitive range of quality products. Reviewed on: 23rd April 2015

great switch service

really quick switch service totally recommend. Reviewed on: 22nd April 2015

great switch service

The switch service was great moving over from Natwest fully recommend. Reviewed on: 22nd April 2015

great service

My local hsbc bank has very helpful and friendly staff, this is from everything to helping me change or review my products to enabling me to use the cash deposit machine when you only need to deposit cash or cheques during busy periods when the counters are full. Can't praise them enough for all of their help over the 10 years I have banked with them. Well done hsbc. Reviewed on: 20th April 2015

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HSBC: Bank account reviews

1133% increase in 5 star reviews

17% increase in 1 star reviews

Latest highest rating:

5

Latest lowest rating:

1

About this product

Review HSBC: Bank account now

HSBC Bank account reviews (1294)

Good all round service at competitive rates

A brilliant bank

Very good dealings

Excellent bank

Excellent Customer Service

Reliable and friendly

They have very helpful and attentive staff and offer good products.

great switch service

great switch service

great service

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