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kmh

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All reviews (5)

Review of the HSBC, Bank Account:

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great if you don't need actual teller service.

The on-line banking is great , really easy to use. However if you go into the bank , someone heads you towards the machines always. The actual peopled cashier points are hidden away around the corner and they don't seem to like anyone using them. Reviewed on: 28th March 2016

Review of the Gladiator Insurance, Car Insurance:

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swift and efficient service

By mistake I gave the wrong car registration number when insuring. When I realised they changed the policy immediately and waived the admin charge. Very affordable prices with good customer service. I f you find a lower pricce shopping around they usually try and match it. Reviewed on: 28th March 2016

Review of the M&S Bank - Marks and Spencer, Credit Card:

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great customer service

was charged twice by a hotel in Rome. When I got my statement rang customer services to discuss. Very helpful , said it was the hotels job to prove I had stayed twice. Excellent service all round , would always use this card in future especially abroad. Reviewed on: 28th March 2016

Review of the M&S Bank - Marks and Spencer, Credit Card:

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marks and spencer rewards

Really good customer service. I phoned them as a hotel had charged me twice for same night stay. Very quickly resolved. Only had to fill in one form and everything sorted out very quickly. Love getting the reward vouchers through with long expiry dates. Always saved up for christmas. Reviewed on: 24th December 2015

Review of the HSBC, Bank Account:

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customer service excellent

Visited the branch recently for help with on-line banking registration. Customer service excellent. Asked to wait one minute as had no appointment. When shown to a desk I explained had to be in M and s to finish food shopping before lunh time. Queries all fully explained in a very timely manner. Reviewed on: 24th December 2015

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