Write a review

HSBC: Bank Account reviews

Name: Bank Account
Rating: 3.75 (1227 reviews)

View other HSBC products

3.61

Based on 1,227 reviews, last reviewed 20th Dec 2024

50% decrease in 5 star reviews

in the past 90 days

25% increase in 1 star reviews

in the past 90 days

44%

24%

11%

15%

Latest highest rating:

4

Personal Customer Service Experience I have often received good customer service at my local branch every week. Reviewed on: 3rd December 2024

Latest lowest rating:

1

Worst banking experienced in have ever had Basic thing like doing a transfer they are unable to do in promised time. They still use fax technology in order to do telegraphic transfers. Staff ha... Read more Reviewed on: 20th December 2024

Read all reviews Write a review

About this product

The HSBC Bank Account gives access to a range of other offers, with no monthly account fee.

With an HSBC Bank Account, you can apply for an HSBC Global Money Account and convert, hold or send money in 50 currencies. In the app you can freeze or unfreeze your card and get instant notifications when money goes in or out of your account.

HSBC Bank Account reviews help you find out what it’s really like to be a customer. If you’ve used HSBC before, you can also leave a review and share your experience.

Review HSBC: Bank Account now

Help others make smarter decisions by sharing your own experience.

Write a review

HSBC Bank Account reviews (1227)

Not customer friendly as compared with metro

Staff is not that much friendly. A lot of wait Reviewed on: 10th March 2023

Great service always

Quick and easy to set up always there if I have any needs Reviewed on: 10th March 2023

Amazing

Such good customer service, accessible app Reviewed on: 10th March 2023

Horrendous

Due to the sudden and unexpected death of my husband I have been dealing with a number of financial institutions, HSBC are by far the worst. Disrespectful, unhelpful and slow at a time when things could not be worse. Reviewed on: 10th March 2023

They used to be a lot better

I always used to love how easy it was to use or contact HSBC but now if I ever need to call them I am on hold for ages and any changes or questions I have are always difficult Reviewed on: 10th March 2023

Fair and helpful

I’ve struggled quite a bit as have many but they are very helpful and give you solutions without judging to the best of their abilities , I have been with them over 20 years , and I have had excellent service richer or poorer ! Many thanks HSBC I give you my vote Reviewed on: 10th March 2023

Good Bank

Each meeting was timely and helpful, going above and beyond to make sure we got the service we asked for. Reviewed on: 10th March 2023

Good solid service

The app is really useful and almost everything you need to do is there and easy to carry out Reviewed on: 10th March 2023

International services

Their international services require attention and good team management. Reviewed on: 10th March 2023

Always good to me

Been a great experience with HSBC. Good customer service and stable products. Would highly recommend Reviewed on: 10th March 2023

Do you have a different HSBC product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Are you a business? Get insights, reply to reviews, invite customers and understand their needs

There's still more to see!

HSBC has a range of products available. Check the ratings of each product to find the right one for you. View all products

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub