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HSBC: Bank account reviews

View other HSBC products
3.66
Based on 1,313 reviews, last reviewed 19th Nov 2025
67% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
45%
See only 4 star reviews
24%
See only 3 star reviews
10%
See only 2 star reviews
5%
See only 1 star reviews
16%

Latest highest rating:

4

Good communication and helpful customer service Good communication and helpful customer service Reviewed on: 19th November 2025
Kate M's avatar
Kate M

Latest lowest rating:

1

Zero is their number. Zero is their number. I paid out my mortgage and signed the discharge papers months ago, only to learn during the sale process that the bank still hol... Read more Reviewed on: 7th November 2025
Frances C's avatar
Frances C
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About this product

The HSBC bank account gives access to a range of other offers, with no monthly account fee.

With an HSBC bank account, you can apply for an HSBC Global Money Account and convert, hold or send money in 50 currencies. In the app you can freeze or unfreeze your card and get instant notifications when money goes in or out of your account.

HSBC bank account reviews help you find out what it’s really like to be a customer. If you’ve used HSBC before, you can also leave a review and share your experience.

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HSBC Bank account reviews (1313)

Best bank

5
Greatest bank in the world. Very Impressed Reviewed on: 11th April 2023
Wayne 's avatar
Wayne

Great bank

5
No hassle and easy to get gel- when needed Reviewed on: 10th April 2023
Alittlelucksometimes's avatar
Alittlelucksometimes

Great service

5
Always helpful, so great service Reviewed on: 10th April 2023
Alana's avatar
Alana

Great bank

4
I love HSBC the customer service is fantastic. Reviewed on: 6th April 2023
F palmer's avatar
F palmer

Superb!!

5
Been with them for over 15 years so maybe a little biased. Never had any real issues. Recieced help (overdraft) when I needed it and banking has always been straightforward. Will likely stay a lot longer. Reviewed on: 6th April 2023
Nimrod Karanja's avatar
Nimrod Karanja

satisfied customer

5
I am glad to work with this bank. Reviewed on: 6th April 2023
Kosta Chotov's avatar
Kosta Chotov

Very good

5
I have been with Hsbc for couple of years and i am very happy with the service Reviewed on: 6th April 2023
anjan pradhan's avatar
anjan pradhan

Good service

5
I recommend this bank because I am used to this bank services awesome Reviewed on: 6th April 2023
Sahriar Chowdhury's avatar
Sahriar Chowdhury

Been with HSBC for many years

5
Had my account for a long time and always find it easy to use on the app and whenever I have to call up I do get the help I need. Reviewed on: 5th April 2023
Heaven Hunt's avatar
Heaven Hunt

The best

5
I was with this bank for almost a decade they are pretty safe age very clear with infos also they are friendly customer service Reviewed on: 5th April 2023
Fadumo 's avatar
Fadumo

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