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HSBC: Bank account reviews

Name: Bank account
Rating: 3.76 (1313 reviews)

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3.66

Based on 1,313 reviews, last reviewed 19th Nov 2025

67% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

45%

24%

10%

16%

Latest highest rating:

4

Good communication and helpful customer service Good communication and helpful customer service Reviewed on: 19th November 2025

Latest lowest rating:

1

Zero is their number. Zero is their number. I paid out my mortgage and signed the discharge papers months ago, only to learn during the sale process that the bank still hol... Read more Reviewed on: 7th November 2025

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About this product

The HSBC bank account gives access to a range of other offers, with no monthly account fee.

With an HSBC bank account, you can apply for an HSBC Global Money Account and convert, hold or send money in 50 currencies. In the app you can freeze or unfreeze your card and get instant notifications when money goes in or out of your account.

HSBC bank account reviews help you find out what it’s really like to be a customer. If you’ve used HSBC before, you can also leave a review and share your experience.

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HSBC Bank account reviews (1313)

Dorina

I’m happy to have my account in HSBC Reviewed on: 5th April 2023

Amazing bank!

Been a loyal customer for 15+ years. Love the app and it’s really easy to use. Can set additional accounts up online quite easily too! Reviewed on: 5th April 2023

Very good

I am very happy with the Metro Bank service and I have recommended members of my community to join Metro BNk Reviewed on: 5th April 2023

Great service

Excellent service and friendly staff Reviewed on: 5th April 2023

Easy and reliable

Reliable bank, have had excellent service and products for years Reviewed on: 5th April 2023

Very easy

The app and the services of the bank are amazing Reviewed on: 4th April 2023

Best bank around reliable and trustworthy would never use another bank.

Always been a reliable and helpful and always fast at resolving issues. Reviewed on: 4th April 2023

Remember individuals not just the hrand

I bank locally in one of the few banks our small town Cardigan, Ceredigion has been graced by. I particularly want to complement Harry. Helpful. Polite. Considerate. Knowledgeable. Thank you HSBC for staying local and thank you for Harry for working with each of your individual customers. Reviewed on: 4th April 2023

Nice looking app

Very good looking UI, most of the stuff can be done through the App Reviewed on: 4th April 2023

Really good bank

Bank account is really good and service is great Reviewed on: 4th April 2023

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