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HSBC: Bank Account reviews

3.62
Based on 1,227 reviews, last reviewed 20th Dec 2024
86% decrease in 5 star reviews
in the past 90 days
20% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
44%
See only 4 star reviews
24%
See only 3 star reviews
11%
See only 2 star reviews
6%
See only 1 star reviews
15%

Latest highest rating:

4

Personal Customer Service Experience I have often received good customer service at my local branch every week. Reviewed on: 3rd December 2024
Abs's avatar
Abs

Latest lowest rating:

1

Worst banking experienced in have ever had Basic thing like doing a transfer they are unable to do in promised time. They still use fax technology in order to do telegraphic transfers. Staff ha... Read more Reviewed on: 20th December 2024
Eric's avatar
Eric

About this product

The HSBC Bank Account gives access to a range of other offers, with no monthly account fee.

With an HSBC Bank Account, you can apply for an HSBC Global Money Account and convert, hold or send money in 50 currencies. In the app you can freeze or unfreeze your card and get instant notifications when money goes in or out of your account.

HSBC Bank Account reviews help you find out what it’s really like to be a customer. If you’ve used HSBC before, you can also leave a review and share your experience.

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HSBC Bank Account reviews (1227)

They are amazing and reliable

5
This bank is an amazing reliable and safe bank they are so easy to join and very kind to all customers Reviewed on: 7th March 2023

Everything you need for banking

5
The staff and app are helpful for everyday banking needs Reviewed on: 7th March 2023

Easy App

5
It’s easy to have everything under one roof. Current account/childrens accounts etc. Makes it easier to manage within the app. Reviewed on: 7th March 2023

A loyal customer

5
I have been with HSBC for 15-years and they have always been brilliant, sorting issues quickly and effectively. I have never thought about changing. Reviewed on: 7th March 2023

Good personal banking support

4
Calliing up bank and being able to get through to a human being can be a challenge and frustrating at times. With HSBC my experience has been better than my previous banks where it could take 5-10minutes. This has been the single biggest reason for moving banks in the past. Reviewed on: 7th March 2023

Bank

5
Amazing experience dealing with the bank respectful honest easy Reviewed on: 7th March 2023

Easy. Accessible

5
Had my personal account opened. It was brief but trustworthy process. Reviewed on: 7th March 2023

HSBC

5
Ease on everything from online to using app. Modern Smart Reviewed on: 7th March 2023

I get what they promised.

5
HSBC always helpful. I asked loan, after when I filed the form and submit I get a quick decision. I am happy! Reviewed on: 7th March 2023

Great app, fantastic service

5
I’ve been with HsBc for 3!years already. Much, much better from Barclays. I should have moved to HSBC earlier Reviewed on: 7th March 2023

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