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HSBC: Bank account reviews

Name: Bank account
Rating: 3.94 (1392 reviews)

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3.94

Based on 1,392 reviews, last reviewed 4th Sep 2026

44% decrease in 5 star reviews

in the past 90 days

67% decrease in 1 star reviews

in the past 90 days

46%

24%

10%

15%

Latest highest rating:

5

great bank, service and perfect online and mobile ba... great bank, service and perfect online and mobile banking. Reviewed on: 4th September 2026

Latest lowest rating:

1

HSBC UK:inaccessible and non inclusive banking Thanks to smartmoneypeople email prompt to write a review about a financial product.i have chosen to write about my permanent long term HSBC UK bank a... Read more Reviewed on: 16th June 2026

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About this product

The HSBC bank account gives access to a range of other offers, with no monthly account fee.

With an HSBC bank account, you can apply for an HSBC Global Money Account and convert, hold or send money in 50 currencies. In the app you can freeze or unfreeze your card and get instant notifications when money goes in or out of your account.

HSBC bank account reviews help you find out what it’s really like to be a customer. If you’ve used HSBC before, you can also leave a review and share your experience.

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HSBC Bank account reviews (1392)

HSBC, good but lacks options...

Overall, HSBC are a decent bank with generally quick and good customer service. The area it lacks the most is it's accounts, they aren't competitive and don't provide decent interest rates. The app is really easy to use and handy to see all your accounts in one place... Unless you've had to move elsewhere for better rates. GIA account is nice and simple and gives great options for investors of all levels. Reviewed on: 22nd February 2024

Great online support.

Great online support.Kind and skilled assistants. Reviewed on: 20th February 2024

HSBC Global Account

I started to use HSBC Global Account especially when I am abroad because of the good exchange rates. No need to exchange and carry cash with you, just use your Global account debit card. Reviewed on: 18th February 2024

East access to cash via ATM

Easy to access money and I find their online assistance helpful when I have used them. Reviewed on: 16th February 2024

No interest on my current account is poor to be fair .

No interest on my current account is poor to be fair . However, 4% on the Online Bonus saver is good - Think they need to higher the 50k top limit though if they want to compete with Chase ! Reviewed on: 16th February 2024

Meger products/features

HSBC never understand what customer service mean or loyalty mean. Nor any efforts for customer satisfaction Or to retain a customer. Reviewed on: 15th February 2024

The platform is not really easy to navigate.

The platform is not really easy to navigate. You don’t get update information about your expenses until the next day. Reviewed on: 15th February 2024

Pitiful interest levels applied to savings

Pitiful interest levels applied to savings account over many years Reviewed on: 15th February 2024

Not much choice for money savings and not higher int...

Not much choice for money savings and not higher interest rate Reviewed on: 15th February 2024

Its tough being a good bank - HSBC do it

best bank around. despite being an oldie, they still do the job! There is more to being a bank than the challengers think they can get away with. Reviewed on: 15th February 2024

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