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HSBC: Bank account reviews

Name: Bank account
Rating: 3.76 (1309 reviews)

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3.66

Based on 1,309 reviews, last reviewed 30th Sep 2025

91% decrease in 5 star reviews

in the past 90 days

25% increase in 1 star reviews

in the past 90 days

44%

24%

10%

16%

Latest highest rating:

5

With HSBC for 26 years. I've been with HSBC for 26 years and Ive never had any problems. Very good in branch and never an issue online. Reviewed on: 5th September 2025

Latest lowest rating:

1

Avoid HSBC. Poor customer service. They don’t listen. Avoid HSBC. I do not normally do reviews here, but I will do so this time, as I’m considering sacking my bank after decades of loyal custom. I’m also ... Read more Reviewed on: 30th September 2025

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About this product

The HSBC bank account gives access to a range of other offers, with no monthly account fee.

With an HSBC bank account, you can apply for an HSBC Global Money Account and convert, hold or send money in 50 currencies. In the app you can freeze or unfreeze your card and get instant notifications when money goes in or out of your account.

HSBC bank account reviews help you find out what it’s really like to be a customer. If you’ve used HSBC before, you can also leave a review and share your experience.

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HSBC Bank account reviews (1309)

It is very good bank in world

It’s very easy to operate. One app can make your life easier and with one account you can travel all over the world. It is my favourite international bank. Reviewed on: 1st April 2023

Good

Good customer service and very secure Reviewed on: 31st March 2023

Poor

Be careful this bank tends to withhold funds which are transferred into your account. You can’t rely on this bank. Unreliable I have no confidence. I Reviewed on: 31st March 2023

Great app and service

Always been friendly when called or when visiting in the branches, they offer competitive rates and a wide range of products. App is easy to use and functional too. Reviewed on: 30th March 2023

Big Bank and competitive

HSBC is highly competitive when it comes to luring new customers. Some of the benefits I have enjoyed are - Switching Bonus, great Regular Saver interest rate and easily navigable app. It is probably in the top three of global banks, but the app seems to be one of the most secure and responsible in my experience. Reviewed on: 30th March 2023

HSBC

HSBC is a highly reputable and well-established bank that offers a wide range of financial services to its customers. The bank's online and mobile banking platforms are user-friendly and provide easy access to account information, transaction history, and other important features. HSBC also offers a variety of credit cards, loans, and investment options to help customers achieve their financial goals. The bank's customer support is excellent, with knowledgeable representatives available to assist with any questions or concerns. Overall, HSBC is a great choice for anyone looking for a reliable and comprehensive banking experience. Reviewed on: 29th March 2023

Easy to use

Very user friendly bank app, secured and gives updates frequently. Have many products to choose from and friendly staff. Reviewed on: 29th March 2023

Amazing bank

Been with them for over 12 years Reviewed on: 29th March 2023

Long time customer

Long time customer of HSBC, they do everything they do well, but haven't kept up to speed with the finteches and seem a little dated now Reviewed on: 23rd March 2023

Best service

I never get disappointed by this company. Reviewed on: 23rd March 2023

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