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HSBC: Bank account reviews

Name: Bank account
Rating: 3.77 (1295 reviews)

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3.67

Based on 1,295 reviews, last reviewed 26th May 2025

No new 5 star reviews

in the past 90 days

50% increase in 1 star reviews

in the past 90 days

44%

24%

11%

15%

Latest highest rating:

4

Secure banking I’ve been with them for 8 years they have their not the best regarding eas of upgrades but the money are secure and always at your fingertips Reviewed on: 26th May 2025

Latest lowest rating:

1

Life & Health destroyed, TORTURED, driven to SUICIDE... Life & Health destroyed, TORTURED, driven to SUICIDE & HOMELESSNESS by HSBC BANK Life & Health DESTROYED, driven to SUICIDE & homelessness & left for ... Read more Reviewed on: 22nd April 2025

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About this product

The HSBC bank account gives access to a range of other offers, with no monthly account fee.

With an HSBC bank account, you can apply for an HSBC Global Money Account and convert, hold or send money in 50 currencies. In the app you can freeze or unfreeze your card and get instant notifications when money goes in or out of your account.

HSBC bank account reviews help you find out what it’s really like to be a customer. If you’ve used HSBC before, you can also leave a review and share your experience.

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HSBC Bank account reviews (1295)

No customer service India based unable to under over telephone

Customer service very long waiting times India based do not understand problems poor understanding of English Reviewed on: 16th March 2023

Inefficient bank

HSBC are inefficient in every aspect, I've maintained an account as its a graduate account with free overdraft. Phone broke and trying to sort on new one was an absolute nightmare, calling them you wait for hours too! Rubbish! Reviewed on: 16th March 2023

No branches

Have used them for many years but now moving away as all nearby branches have closed Reviewed on: 16th March 2023

Best Bank Ever

The Very Best Of Banking I'd Say! Reviewed on: 16th March 2023

Good services

This company is good, on the basic account you don t have to pay any fees...easy to use the app Reviewed on: 15th March 2023

Would definitely recommend

I have banked with the HSBC for years and they are always very helpful. Their internet banking service is very easy to use and I can instantly see where my finances are at. Reviewed on: 15th March 2023

A Great Bank!

I have been a customer for years and it's been super easy to join and manage. There's so many great options for bank accounts. Reviewed on: 14th March 2023

Seamless banking

Easy to use app, monthly bill calculator, different investment options, and helpful customer service where required. Reviewed on: 13th March 2023

Reliable, but potentially less rewarding

I joined HSCB for my first every current account and have held the account ever since. As one of the biggest banks they offer a full range of products and services which you can access through the app once you've created your current account, but the current account itself isnt as rewarding as other more recently current accounts on the market. As such I've retailed this current account for convienience- is is certainly reliable and in the case of any major problems there is the option to go in branch- but I use another account for day to day spending. Reviewed on: 13th March 2023

Good Bank

Always had good service from HSBC Reviewed on: 13th March 2023

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