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HSBC: Bank account reviews

3.72
Based on 1,350 reviews, last reviewed 24th Feb 2026
1150% increase in 5 star reviews
in the past 90 days
25% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
46%
See only 4 star reviews
24%
See only 3 star reviews
10%
See only 2 star reviews
5%
See only 1 star reviews
15%

Latest highest rating:

5

trustworthy, dependable bank with good incentives fo... trustworthy, dependable bank with good incentives for saving and investing Reviewed on: 20th February 2026
Andrew C's avatar
Andrew C

Latest lowest rating:

1

Uncomfortable and unreasonably bureaucratic My parents opened an account on my behalf as a child (aged approximately 9), which involved me signing some documents. A decade later, I could not rea... Read more Reviewed on: 24th February 2026
Tessa Stewart's avatar
Tessa Stewart

About this product

The HSBC bank account gives access to a range of other offers, with no monthly account fee.

With an HSBC bank account, you can apply for an HSBC Global Money Account and convert, hold or send money in 50 currencies. In the app you can freeze or unfreeze your card and get instant notifications when money goes in or out of your account.

HSBC bank account reviews help you find out what it’s really like to be a customer. If you’ve used HSBC before, you can also leave a review and share your experience.

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HSBC Bank account reviews (1350)

Great bank

4
I love HSBC the customer service is fantastic. Reviewed on: 6th April 2023

Superb!!

5
Been with them for over 15 years so maybe a little biased. Never had any real issues. Recieced help (overdraft) when I needed it and banking has always been straightforward. Will likely stay a lot longer. Reviewed on: 6th April 2023

satisfied customer

5
I am glad to work with this bank. Reviewed on: 6th April 2023

Very good

5
I have been with Hsbc for couple of years and i am very happy with the service Reviewed on: 6th April 2023

Good service

5
I recommend this bank because I am used to this bank services awesome Reviewed on: 6th April 2023

Been with HSBC for many years

5
Had my account for a long time and always find it easy to use on the app and whenever I have to call up I do get the help I need. Reviewed on: 5th April 2023

The best

5
I was with this bank for almost a decade they are pretty safe age very clear with infos also they are friendly customer service Reviewed on: 5th April 2023

Dorina

5
I’m happy to have my account in HSBC Reviewed on: 5th April 2023

Amazing bank!

5
Been a loyal customer for 15+ years. Love the app and it’s really easy to use. Can set additional accounts up online quite easily too! Reviewed on: 5th April 2023

Very good

5
I am very happy with the Metro Bank service and I have recommended members of my community to join Metro BNk Reviewed on: 5th April 2023

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