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HSBC: Bank Account reviews

Name: Bank Account
Rating: 3.75 (1227 reviews)

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3.62

Based on 1,227 reviews, last reviewed 20th Dec 2024

86% decrease in 5 star reviews

in the past 90 days

20% decrease in 1 star reviews

in the past 90 days

44%

24%

11%

15%

Latest highest rating:

4

Personal Customer Service Experience I have often received good customer service at my local branch every week. Reviewed on: 3rd December 2024

Latest lowest rating:

1

Worst banking experienced in have ever had Basic thing like doing a transfer they are unable to do in promised time. They still use fax technology in order to do telegraphic transfers. Staff ha... Read more Reviewed on: 20th December 2024

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About this product

The HSBC Bank Account gives access to a range of other offers, with no monthly account fee.

With an HSBC Bank Account, you can apply for an HSBC Global Money Account and convert, hold or send money in 50 currencies. In the app you can freeze or unfreeze your card and get instant notifications when money goes in or out of your account.

HSBC Bank Account reviews help you find out what it’s really like to be a customer. If you’ve used HSBC before, you can also leave a review and share your experience.

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HSBC Bank Account reviews (1227)

Good bank account

Overall positive experience with HSBC, however I will say that online support could be improved as wait times are very long Reviewed on: 8th February 2023

Great

Good company, happy to use their products and I have for a long time. Reviewed on: 8th February 2023

Easy to follow account

Straightforward easy to follow banking via app that doesn’t need my shoe size and dead cat’s name to allow me to log on. Reviewed on: 8th February 2023

Excellent bank account

Really pleased with HSBC who I've banked with for a number of years Reviewed on: 5th February 2023

Straightforward no hassle

HSBC current account is easy to use and set up, its simple and cheap so long as you keep in credit and not go into the overdraft. Useful notifications if you do stray over. Reviewed on: 3rd February 2023

OK

Nothing special but does everything I want my account to do Reviewed on: 2nd February 2023

Shame local branch is closing

I have been happy with their service but unfortunately my local bank is only open on weekdays and is now closing. App is easy to use. Reviewed on: 1st February 2023

Just works

App always works. Online always works.Payments are always fast. Cheques can be paid in easily. Every thing just works as it should. The fraud team are excellent. They have branches so you can still go and see a human if needed. I paid my HSBC mortgage off no fuss, land registry charge all dealt with automatically. The price you pay for all this is no intrest. But for a current account that you can 100% trust and rely on,its a price worth paying. I have opened accounts with almost all the other high street banks and online /app only ones in search off better rates/ welcome bonus . In the end they all get closed but HSBC remains the account i trust for my wages to be paid into.The only one which comes close is first direct - which is a HSBC spin off. Reviewed on: 1st February 2023

Great bank

I’m a very happy customer and I have been with them since I was 10 Reviewed on: 1st February 2023

HSBC account

I am a HSBC customer for yeras. I really appreciate how they improve their app lately. Reviewed on: 1st February 2023

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