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HSBC: Bank account reviews

Name: Bank account
Rating: 3.77 (1295 reviews)

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3.67

Based on 1,295 reviews, last reviewed 26th May 2025

22% increase in 5 star reviews

in the past 90 days

50% increase in 1 star reviews

in the past 90 days

44%

24%

11%

15%

Latest highest rating:

4

Secure banking I’ve been with them for 8 years they have their not the best regarding eas of upgrades but the money are secure and always at your fingertips Reviewed on: 26th May 2025

Latest lowest rating:

1

Life & Health destroyed, TORTURED, driven to SUICIDE... Life & Health destroyed, TORTURED, driven to SUICIDE & HOMELESSNESS by HSBC BANK Life & Health DESTROYED, driven to SUICIDE & homelessness & left for ... Read more Reviewed on: 22nd April 2025

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About this product

The HSBC bank account gives access to a range of other offers, with no monthly account fee.

With an HSBC bank account, you can apply for an HSBC Global Money Account and convert, hold or send money in 50 currencies. In the app you can freeze or unfreeze your card and get instant notifications when money goes in or out of your account.

HSBC bank account reviews help you find out what it’s really like to be a customer. If you’ve used HSBC before, you can also leave a review and share your experience.

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HSBC Bank account reviews (1295)

HSBC cock up my application.

I opened an account with them which took them 21 days to do!!. GEESSS!. I was leaving TSB who are also a joke!. I tried to open a second account with HSBC, only to be told three weeks later, that my application is missing in their system! I now get texts to ring in as they now have my account, and when I ring in, your on hold for eternity!. My advice is, don't join this crappy service of a bank, and sign up to Starling Bank, who by the way, opened up an account with in 1 hour!!. Now that's service for you. Bye bye HSBC! It's been a awful pleasure. Reviewed on: 12th March 2023

Good account

Whenever I have inquiries I can just chat with an assistant and most of the time my problem is resolved. Reviewed on: 12th March 2023

great!

ALWAYS SILENTLY WORKING AWAY IN THE BACKGROUND BUT ALWAYS THERE WHEN I NEED THEM. THEY HAVE MY BACK AND THEY MAKE THING SSIMPLE. I TRUST THEM. Reviewed on: 11th March 2023

Good account with good app

The process of applying and switching was simple and the app really helps in keeping track Reviewed on: 11th March 2023

Great service

Smooth account opening process with great incentives. Clear communications and good website and app. Reviewed on: 11th March 2023

Appalling customer service

Whenever I go into my branch (Sheffield) for anything I am immediately directed to online banking. Staff refuse to assist in person, HSBC does not care about its customers any more. Reviewed on: 11th March 2023

Good Bank

I joined when they offered £200 to switch. Pleased with that. When an issue arose unconnected with that they acted extremely quickly. Reviewed on: 11th March 2023

Bank Account

Excellent customer service and great products offered Reviewed on: 11th March 2023

Slow service

They make requests very complicated and long winded Reviewed on: 10th March 2023

Not customer friendly as compared with metro

Staff is not that much friendly. A lot of wait Reviewed on: 10th March 2023

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