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HSBC: Bank account reviews

Name: Bank account
Rating: 3.77 (1293 reviews)

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3.66

Based on 1,293 reviews, last reviewed 22nd Apr 2025

800% increase in 5 star reviews

in the past 90 days

40% increase in 1 star reviews

in the past 90 days

44%

24%

11%

15%

Latest highest rating:

5

Lovely staff Very helpful and patient and explained all alternatives Reviewed on: 21st April 2025

Latest lowest rating:

1

Life & Health destroyed, TORTURED, driven to SUICIDE... Life & Health destroyed, TORTURED, driven to SUICIDE & HOMELESSNESS by HSBC BANK Life & Health DESTROYED, driven to SUICIDE & homelessness & left for ... Read more Reviewed on: 22nd April 2025

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About this product

The HSBC bank account gives access to a range of other offers, with no monthly account fee.

With an HSBC bank account, you can apply for an HSBC Global Money Account and convert, hold or send money in 50 currencies. In the app you can freeze or unfreeze your card and get instant notifications when money goes in or out of your account.

HSBC bank account reviews help you find out what it’s really like to be a customer. If you’ve used HSBC before, you can also leave a review and share your experience.

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HSBC Bank account reviews (1293)

Horrendous

Due to the sudden and unexpected death of my husband I have been dealing with a number of financial institutions, HSBC are by far the worst. Disrespectful, unhelpful and slow at a time when things could not be worse. Reviewed on: 10th March 2023

They used to be a lot better

I always used to love how easy it was to use or contact HSBC but now if I ever need to call them I am on hold for ages and any changes or questions I have are always difficult Reviewed on: 10th March 2023

Fair and helpful

I’ve struggled quite a bit as have many but they are very helpful and give you solutions without judging to the best of their abilities , I have been with them over 20 years , and I have had excellent service richer or poorer ! Many thanks HSBC I give you my vote Reviewed on: 10th March 2023

Good Bank

Each meeting was timely and helpful, going above and beyond to make sure we got the service we asked for. Reviewed on: 10th March 2023

Good solid service

The app is really useful and almost everything you need to do is there and easy to carry out Reviewed on: 10th March 2023

International services

Their international services require attention and good team management. Reviewed on: 10th March 2023

Always good to me

Been a great experience with HSBC. Good customer service and stable products. Would highly recommend Reviewed on: 10th March 2023

Reliable service with great app

Really easy to use app, never had any issues having been with HSBC around 20 years! Reviewed on: 10th March 2023

Current account

Switched accounts to HSBC and must say I'm very pleased with the service. I get relevant notifications and overview on my financial spending allocation which helps me to organise my spending better. Reviewed on: 9th March 2023

Excellent, reliable banking

I have been an HSBC customer for a number of years. Throughout that period, they have provided sterling service. I can state unequivocally that the bank has been an exemplar in the industry. Reviewed on: 9th March 2023

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