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HSBC: Bank Account reviews

Name: Bank Account
Rating: 3.75 (1227 reviews)

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3.62

Based on 1,227 reviews, last reviewed 20th Dec 2024

86% decrease in 5 star reviews

in the past 90 days

20% decrease in 1 star reviews

in the past 90 days

44%

24%

11%

15%

Latest highest rating:

4

Personal Customer Service Experience I have often received good customer service at my local branch every week. Reviewed on: 3rd December 2024

Latest lowest rating:

1

Worst banking experienced in have ever had Basic thing like doing a transfer they are unable to do in promised time. They still use fax technology in order to do telegraphic transfers. Staff ha... Read more Reviewed on: 20th December 2024

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About this product

The HSBC Bank Account gives access to a range of other offers, with no monthly account fee.

With an HSBC Bank Account, you can apply for an HSBC Global Money Account and convert, hold or send money in 50 currencies. In the app you can freeze or unfreeze your card and get instant notifications when money goes in or out of your account.

HSBC Bank Account reviews help you find out what it’s really like to be a customer. If you’ve used HSBC before, you can also leave a review and share your experience.

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HSBC Bank Account reviews (1227)

A great bank with low rates and great support

I have been with HSBC since I opened my bank account. They've been brilliant - offer very generous overdraft for students to use in emergencies, great customer support I never have problems with, reliable messaging, the list goes on...! Reviewed on: 1st February 2023

Bad Credit Rating

Gave me a bad credit rating even though I had never missed a payment. Reviewed on: 1st February 2023

Being looked after

This Bank has always offered me security. Reviewed on: 1st February 2023

Branch Service

More counters with more staff please Reviewed on: 1st February 2023

No.1 Bank

They offer the best current accounts available on the market. Reviewed on: 1st February 2023

Great apart from depositing cheques on the app

All good apart from depositing cheques on the app. You're never sure if it's worked or not as takes days to appear on account. Doesn't even show as pending. Reviewed on: 31st January 2023

First Direct a brilliant company

Signing up was painless. They offer one of the best digital regular savings accounts too Reviewed on: 31st January 2023

Brilliant customer service

The customer service at HSBC is great, with online chats, messaging services and phone calls. Staff are brilliant and always help or give me the information I need no problem. Reviewed on: 28th January 2023

AVOID - Funds fossil fuel industry

AVOID - I have been with HSBC for quite a lot of years now. As a bank, they are ok to use, but i am so disappointed and angry about the billions of pounds that they invest in the fossil fuel industry. If banks actually cared about the world/ people etc then they would divest the money away from the dangerous fossil fuels that is harming the environment and move the investments into more sustainable industries. AVOID AVOID AVOID AVOID Reviewed on: 26th January 2023

HSBC

Very dependable bank and good app Reviewed on: 24th January 2023

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