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HSBC: Bank account reviews

Name: Bank account
Rating: 3.77 (1293 reviews)

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3.66

Based on 1,293 reviews, last reviewed 22nd Apr 2025

800% increase in 5 star reviews

in the past 90 days

40% increase in 1 star reviews

in the past 90 days

44%

24%

11%

15%

Latest highest rating:

5

Lovely staff Very helpful and patient and explained all alternatives Reviewed on: 21st April 2025

Latest lowest rating:

1

Life & Health destroyed, TORTURED, driven to SUICIDE... Life & Health destroyed, TORTURED, driven to SUICIDE & HOMELESSNESS by HSBC BANK Life & Health DESTROYED, driven to SUICIDE & homelessness & left for ... Read more Reviewed on: 22nd April 2025

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About this product

The HSBC bank account gives access to a range of other offers, with no monthly account fee.

With an HSBC bank account, you can apply for an HSBC Global Money Account and convert, hold or send money in 50 currencies. In the app you can freeze or unfreeze your card and get instant notifications when money goes in or out of your account.

HSBC bank account reviews help you find out what it’s really like to be a customer. If you’ve used HSBC before, you can also leave a review and share your experience.

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HSBC Bank account reviews (1293)

Almost always a good experience

I’ve used hsbc for years. Savings, day to day accounts and mortgages. Have always found them easy to contact, staff are generally on the ball and helpful. Never had any issues, and they’ve helped me out at times as well. Highly recommend Reviewed on: 9th March 2023

Ok thanks

Good company yes I lake hsbc bank help custemer Reviewed on: 9th March 2023

Not big on credit support for lower income clients

I've been a customer since 2019 - no overdraft, credit card nor loans offered - atm used for international cash withdrawal not cost effective either Reviewed on: 9th March 2023

Bank on HSBC

App is easy to use with good security and financial tools. Reviewed on: 9th March 2023

Practical, Efficient, Responsive.

Whether online or via its app, the UI is intuitive and functional. Customer service (via online chat) responds quickly and clearly. Staff at bank branches are friendly and supportive. In my ten years with them, I've never had any significant issues. The few minor inconveniences or mistakes made by staff have been resolved quickly and to my satisfaction. Reviewed on: 9th March 2023

Don't understand

I have had my account for over three years, can't get an overdraft or even a credit card. I get bi weekly wages yet I'm turned down everytime I apply for anything. My husband switched banks and he's happier. Can't wait to leave Reviewed on: 9th March 2023

Good Service

Very good service and reliable assistance Reviewed on: 8th March 2023

They are amazing and reliable

This bank is an amazing reliable and safe bank they are so easy to join and very kind to all customers Reviewed on: 7th March 2023

Everything you need for banking

The staff and app are helpful for everyday banking needs Reviewed on: 7th March 2023

Easy App

It’s easy to have everything under one roof. Current account/childrens accounts etc. Makes it easier to manage within the app. Reviewed on: 7th March 2023

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