Smart Money People Logo

HSBC: Bank account reviews

3.72
Based on 1,350 reviews, last reviewed 24th Feb 2026
1150% increase in 5 star reviews
in the past 90 days
25% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
46%
See only 4 star reviews
24%
See only 3 star reviews
10%
See only 2 star reviews
5%
See only 1 star reviews
15%

Latest highest rating:

5

trustworthy, dependable bank with good incentives fo... trustworthy, dependable bank with good incentives for saving and investing Reviewed on: 20th February 2026
Andrew C's avatar
Andrew C

Latest lowest rating:

1

Uncomfortable and unreasonably bureaucratic My parents opened an account on my behalf as a child (aged approximately 9), which involved me signing some documents. A decade later, I could not rea... Read more Reviewed on: 24th February 2026
Tessa Stewart's avatar
Tessa Stewart

About this product

The HSBC bank account gives access to a range of other offers, with no monthly account fee.

With an HSBC bank account, you can apply for an HSBC Global Money Account and convert, hold or send money in 50 currencies. In the app you can freeze or unfreeze your card and get instant notifications when money goes in or out of your account.

HSBC bank account reviews help you find out what it’s really like to be a customer. If you’ve used HSBC before, you can also leave a review and share your experience.

Review HSBC: Bank account now

Help others make smarter decisions by sharing your own experience. Write a review

HSBC Bank account reviews (1350)

Easy and useful bank account

4
I use this as my personal bank account for general life expenses and where my income gets paid into. It works really well for me and does everything I need it to. The only improvements could be more bank branches or the ability to get better investments Reviewed on: 3rd April 2023

It is very good bank in world

5
It’s very easy to operate. One app can make your life easier and with one account you can travel all over the world. It is my favourite international bank. Reviewed on: 1st April 2023

Good

4
Good customer service and very secure Reviewed on: 31st March 2023

Poor

1
Be careful this bank tends to withhold funds which are transferred into your account. You can’t rely on this bank. Unreliable I have no confidence. I Reviewed on: 31st March 2023

Great app and service

5
Always been friendly when called or when visiting in the branches, they offer competitive rates and a wide range of products. App is easy to use and functional too. Reviewed on: 30th March 2023

Big Bank and competitive

5
HSBC is highly competitive when it comes to luring new customers. Some of the benefits I have enjoyed are - Switching Bonus, great Regular Saver interest rate and easily navigable app. It is probably in the top three of global banks, but the app seems to be one of the most secure and responsible in my experience. Reviewed on: 30th March 2023

HSBC

5
HSBC is a highly reputable and well-established bank that offers a wide range of financial services to its customers. The bank's online and mobile banking platforms are user-friendly and provide easy access to account information, transaction history, and other important features. HSBC also offers a variety of credit cards, loans, and investment options to help customers achieve their financial goals. The bank's customer support is excellent, with knowledgeable representatives available to assist with any questions or concerns. Overall, HSBC is a great choice for anyone looking for a reliable and comprehensive banking experience. Reviewed on: 29th March 2023

Easy to use

5
Very user friendly bank app, secured and gives updates frequently. Have many products to choose from and friendly staff. Reviewed on: 29th March 2023

Amazing bank

5
Been with them for over 12 years Reviewed on: 29th March 2023

Long time customer

3
Long time customer of HSBC, they do everything they do well, but haven't kept up to speed with the finteches and seem a little dated now Reviewed on: 23rd March 2023

Do you have a different HSBC product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review
Are you a business? Get insights, reply to reviews, invite customers and understand their needs

Want to see more from HSBC?

  • Stocks and shares ISA

    from HSBC 4.86 from 6 reviews
    HSBC
  • Home Insurance

    from HSBC 4.42 from 7 reviews
    HSBC
  • Regular Saver

    from HSBC 4.42 from 25 reviews
    HSBC
    View all products