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HSBC: Bank Account reviews

Name: Bank Account
Rating: 3.75 (1227 reviews)

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3.62

Based on 1,227 reviews, last reviewed 20th Dec 2024

86% decrease in 5 star reviews

in the past 90 days

20% decrease in 1 star reviews

in the past 90 days

44%

24%

11%

15%

Latest highest rating:

4

Personal Customer Service Experience I have often received good customer service at my local branch every week. Reviewed on: 3rd December 2024

Latest lowest rating:

1

Worst banking experienced in have ever had Basic thing like doing a transfer they are unable to do in promised time. They still use fax technology in order to do telegraphic transfers. Staff ha... Read more Reviewed on: 20th December 2024

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About this product

The HSBC Bank Account gives access to a range of other offers, with no monthly account fee.

With an HSBC Bank Account, you can apply for an HSBC Global Money Account and convert, hold or send money in 50 currencies. In the app you can freeze or unfreeze your card and get instant notifications when money goes in or out of your account.

HSBC Bank Account reviews help you find out what it’s really like to be a customer. If you’ve used HSBC before, you can also leave a review and share your experience.

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HSBC Bank Account reviews (1227)

It is a good bank

I delighted to bank with HSBC. The app and support team works very well. Reviewed on: 24th January 2023

very nice bank

Really good bank very pleased with the bank Reviewed on: 21st January 2023

Bank account

Have been with this company for many years and have never had an issue other than the app occasionally not working. Reviewed on: 19th January 2023

Reliable and Efficient Bank

I've banked with HSBC for more than 20 years and never had any issues with the banking aspect ...it is efficient, reliable. There have been occasions where the staff on the phone have not been very polite, but on the whole, the service has been good. Reviewed on: 15th January 2023

Great package

It is very easy to open an account +nice overdraft ready tu use Reviewed on: 14th January 2023

You can bank on you

The HSBC which incorporates first direct are a very helpful and informative bank Reviewed on: 14th January 2023

Good but

There is always buts. In this case but means But could be better. Anyway I would recommend it to an others. Reviewed on: 13th January 2023

A comprehensive look at the Pros and Cons

HSBC Bank is a well-known financial institution with a global presence. As a customer who has been banking with HSBC for the last 4 years, I can attest to its reliability and the range of financial products and services it offers. Here is a quick review highlighting the Pros and Cons of HSBC Bank: Pros: Offers a wide range of financial products and services Has robust fraud protection measures in place Responsive and friendly customer service Reasonable and transparent fees Wide network of ATMs for easy access to cash when traveling Cons: Some customers have reported challenges with account opening process Longer wait times for customer service reported by some customers Higher fees for certain services Overall, HSBC Bank is a reliable and trustworthy financial institution, but it's always good to compare the options available before making a decision. Reviewed on: 12th January 2023

Reliable

Good account support, but when trying to report something suspicious, the branch staff doesn't really care Reviewed on: 12th January 2023

Shocking

HSBC are a disgrace. I applied for private banking following a promotion and new salary. After a week, some letters saying welcome they then black listed me for zero reason and shut my account. I called and was told they couldn't say what was wrong so I checked all of my credit reports, sent GDPR requests to agencies, the lot. All clean. So clearly someone completely messed up at HSBC. Will be staying well clear of them as my career and income progresses - they will see none of it. Reviewed on: 11th January 2023

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