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HSBC: Bank account reviews

Name: Bank account
Rating: 3.76 (1309 reviews)

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3.66

Based on 1,309 reviews, last reviewed 30th Sep 2025

91% decrease in 5 star reviews

in the past 90 days

25% increase in 1 star reviews

in the past 90 days

44%

24%

10%

16%

Latest highest rating:

5

With HSBC for 26 years. I've been with HSBC for 26 years and Ive never had any problems. Very good in branch and never an issue online. Reviewed on: 5th September 2025

Latest lowest rating:

1

Avoid HSBC. Poor customer service. They don’t listen. Avoid HSBC. I do not normally do reviews here, but I will do so this time, as I’m considering sacking my bank after decades of loyal custom. I’m also ... Read more Reviewed on: 30th September 2025

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About this product

The HSBC bank account gives access to a range of other offers, with no monthly account fee.

With an HSBC bank account, you can apply for an HSBC Global Money Account and convert, hold or send money in 50 currencies. In the app you can freeze or unfreeze your card and get instant notifications when money goes in or out of your account.

HSBC bank account reviews help you find out what it’s really like to be a customer. If you’ve used HSBC before, you can also leave a review and share your experience.

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HSBC Bank account reviews (1309)

Good solid service

The app is really useful and almost everything you need to do is there and easy to carry out Reviewed on: 10th March 2023

International services

Their international services require attention and good team management. Reviewed on: 10th March 2023

Always good to me

Been a great experience with HSBC. Good customer service and stable products. Would highly recommend Reviewed on: 10th March 2023

Reliable service with great app

Really easy to use app, never had any issues having been with HSBC around 20 years! Reviewed on: 10th March 2023

Current account

Switched accounts to HSBC and must say I'm very pleased with the service. I get relevant notifications and overview on my financial spending allocation which helps me to organise my spending better. Reviewed on: 9th March 2023

Excellent, reliable banking

I have been an HSBC customer for a number of years. Throughout that period, they have provided sterling service. I can state unequivocally that the bank has been an exemplar in the industry. Reviewed on: 9th March 2023

Almost always a good experience

I’ve used hsbc for years. Savings, day to day accounts and mortgages. Have always found them easy to contact, staff are generally on the ball and helpful. Never had any issues, and they’ve helped me out at times as well. Highly recommend Reviewed on: 9th March 2023

Ok thanks

Good company yes I lake hsbc bank help custemer Reviewed on: 9th March 2023

Not big on credit support for lower income clients

I've been a customer since 2019 - no overdraft, credit card nor loans offered - atm used for international cash withdrawal not cost effective either Reviewed on: 9th March 2023

Bank on HSBC

App is easy to use with good security and financial tools. Reviewed on: 9th March 2023

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