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HSBC: Bank account reviews

Name: Bank account
Rating: 3.77 (1293 reviews)

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3.66

Based on 1,293 reviews, last reviewed 22nd Apr 2025

800% increase in 5 star reviews

in the past 90 days

40% increase in 1 star reviews

in the past 90 days

44%

24%

11%

15%

Latest highest rating:

5

Lovely staff Very helpful and patient and explained all alternatives Reviewed on: 21st April 2025

Latest lowest rating:

1

Life & Health destroyed, TORTURED, driven to SUICIDE... Life & Health destroyed, TORTURED, driven to SUICIDE & HOMELESSNESS by HSBC BANK Life & Health DESTROYED, driven to SUICIDE & homelessness & left for ... Read more Reviewed on: 22nd April 2025

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About this product

The HSBC bank account gives access to a range of other offers, with no monthly account fee.

With an HSBC bank account, you can apply for an HSBC Global Money Account and convert, hold or send money in 50 currencies. In the app you can freeze or unfreeze your card and get instant notifications when money goes in or out of your account.

HSBC bank account reviews help you find out what it’s really like to be a customer. If you’ve used HSBC before, you can also leave a review and share your experience.

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HSBC Bank account reviews (1293)

A loyal customer

I have been with HSBC for 15-years and they have always been brilliant, sorting issues quickly and effectively. I have never thought about changing. Reviewed on: 7th March 2023

Good personal banking support

Calliing up bank and being able to get through to a human being can be a challenge and frustrating at times. With HSBC my experience has been better than my previous banks where it could take 5-10minutes. This has been the single biggest reason for moving banks in the past. Reviewed on: 7th March 2023

Bank

Amazing experience dealing with the bank respectful honest easy Reviewed on: 7th March 2023

Easy. Accessible

Had my personal account opened. It was brief but trustworthy process. Reviewed on: 7th March 2023

HSBC

Ease on everything from online to using app. Modern Smart Reviewed on: 7th March 2023

I get what they promised.

HSBC always helpful. I asked loan, after when I filed the form and submit I get a quick decision. I am happy! Reviewed on: 7th March 2023

Great app, fantastic service

I’ve been with HsBc for 3!years already. Much, much better from Barclays. I should have moved to HSBC earlier Reviewed on: 7th March 2023

Not good bank

Bank treat clients as their slaves. They will cross all the human rights . They are good in robbing their client overnight . Communication problems and don’t handle clients well. Poor listening skills with employees Reviewed on: 7th March 2023

Great company

Great company definately recommend Reviewed on: 7th March 2023

My go to bank

I really love HSBC - they gave me my very first bank account when I'd just returned back to the UK when no other bank would. 25 years later & I'm still with them - thank you HSBC. Reviewed on: 6th March 2023

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