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HSBC: Bank Account reviews

Name: Bank Account
Rating: 3.75 (1233 reviews)

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3.61

Based on 1,233 reviews, last reviewed 23rd Feb 2025

No new 5 star reviews

in the past 90 days

33% decrease in 1 star reviews

in the past 90 days

43%

24%

11%

16%

Latest highest rating:

5

I went to HSBC because I lost my card, and I met a b... I went to HSBC because I lost my card, and I met a beautiful customer service agent, Linda Newron, who welcomed me and helped how to get new card in t... Read more Reviewed on: 23rd February 2025

Latest lowest rating:

1

Life & Health destroyed, TORTURED, driven to SUICIDE... Life & Health destroyed, TORTURED, driven to SUICIDE & HOMELESSNESS by HSBC BANK Life & Health DESTROYED, driven to SUICIDE & homelessness & left for ... Read more Reviewed on: 15th January 2025

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About this product

The HSBC Bank Account gives access to a range of other offers, with no monthly account fee.

With an HSBC Bank Account, you can apply for an HSBC Global Money Account and convert, hold or send money in 50 currencies. In the app you can freeze or unfreeze your card and get instant notifications when money goes in or out of your account.

HSBC Bank Account reviews help you find out what it’s really like to be a customer. If you’ve used HSBC before, you can also leave a review and share your experience.

HSBC Bank Account reviews (1233)

Review of the HSBC, Bank Account:

WOW EXCELLENT SERVICE

Recommend the HSBC premier account great service always available on the phone 24/7 and I cannot fault anything! Reviewed on: 10th July 2019

They used to be a lot better

I always used to love how easy it was to use or contact HSBC but now if I ever need to call them I am on hold for ages and any changes or questions I have are always difficult Reviewed on: 10th March 2023

Fair and helpful

I’ve struggled quite a bit as have many but they are very helpful and give you solutions without judging to the best of their abilities , I have been with them over 20 years , and I have had excellent service richer or poorer ! Many thanks HSBC I give you my vote Reviewed on: 10th March 2023

Good Bank

Each meeting was timely and helpful, going above and beyond to make sure we got the service we asked for. Reviewed on: 10th March 2023

Good solid service

The app is really useful and almost everything you need to do is there and easy to carry out Reviewed on: 10th March 2023

International services

Their international services require attention and good team management. Reviewed on: 10th March 2023

Always good to me

Been a great experience with HSBC. Good customer service and stable products. Would highly recommend Reviewed on: 10th March 2023

Reliable service with great app

Really easy to use app, never had any issues having been with HSBC around 20 years! Reviewed on: 10th March 2023

Current account

Switched accounts to HSBC and must say I'm very pleased with the service. I get relevant notifications and overview on my financial spending allocation which helps me to organise my spending better. Reviewed on: 9th March 2023

Excellent, reliable banking

I have been an HSBC customer for a number of years. Throughout that period, they have provided sterling service. I can state unequivocally that the bank has been an exemplar in the industry. Reviewed on: 9th March 2023

Almost always a good experience

I’ve used hsbc for years. Savings, day to day accounts and mortgages. Have always found them easy to contact, staff are generally on the ball and helpful. Never had any issues, and they’ve helped me out at times as well. Highly recommend Reviewed on: 9th March 2023

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