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HSBC: Bank Account reviews

Name: Bank Account
Rating: 3.75 (1233 reviews)

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3.61

Based on 1,233 reviews, last reviewed 23rd Feb 2025

No new 5 star reviews

in the past 90 days

33% decrease in 1 star reviews

in the past 90 days

43%

24%

11%

16%

Latest highest rating:

5

I went to HSBC because I lost my card, and I met a b... I went to HSBC because I lost my card, and I met a beautiful customer service agent, Linda Newron, who welcomed me and helped how to get new card in t... Read more Reviewed on: 23rd February 2025

Latest lowest rating:

1

Life & Health destroyed, TORTURED, driven to SUICIDE... Life & Health destroyed, TORTURED, driven to SUICIDE & HOMELESSNESS by HSBC BANK Life & Health DESTROYED, driven to SUICIDE & homelessness & left for ... Read more Reviewed on: 15th January 2025

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About this product

The HSBC Bank Account gives access to a range of other offers, with no monthly account fee.

With an HSBC Bank Account, you can apply for an HSBC Global Money Account and convert, hold or send money in 50 currencies. In the app you can freeze or unfreeze your card and get instant notifications when money goes in or out of your account.

HSBC Bank Account reviews help you find out what it’s really like to be a customer. If you’ve used HSBC before, you can also leave a review and share your experience.

HSBC Bank Account reviews (1233)

Review of the HSBC, Bank Account:

Good basic type of account

have always found the branch staff and service to be very good. However if you want a bank account that pays interest then you need to look elsewhere Reviewed on: 28th August 2015

Great package

It is very easy to open an account +nice overdraft ready tu use Reviewed on: 14th January 2023

You can bank on you

The HSBC which incorporates first direct are a very helpful and informative bank Reviewed on: 14th January 2023

Good but

There is always buts. In this case but means But could be better. Anyway I would recommend it to an others. Reviewed on: 13th January 2023

A comprehensive look at the Pros and Cons

HSBC Bank is a well-known financial institution with a global presence. As a customer who has been banking with HSBC for the last 4 years, I can attest to its reliability and the range of financial products and services it offers. Here is a quick review highlighting the Pros and Cons of HSBC Bank: Pros: Offers a wide range of financial products and services Has robust fraud protection measures in place Responsive and friendly customer service Reasonable and transparent fees Wide network of ATMs for easy access to cash when traveling Cons: Some customers have reported challenges with account opening process Longer wait times for customer service reported by some customers Higher fees for certain services Overall, HSBC Bank is a reliable and trustworthy financial institution, but it's always good to compare the options available before making a decision. Reviewed on: 12th January 2023

Reliable

Good account support, but when trying to report something suspicious, the branch staff doesn't really care Reviewed on: 12th January 2023

Shocking

HSBC are a disgrace. I applied for private banking following a promotion and new salary. After a week, some letters saying welcome they then black listed me for zero reason and shut my account. I called and was told they couldn't say what was wrong so I checked all of my credit reports, sent GDPR requests to agencies, the lot. All clean. So clearly someone completely messed up at HSBC. Will be staying well clear of them as my career and income progresses - they will see none of it. Reviewed on: 11th January 2023

Hard to get hold of

HSBC have an automated chatbot and it's difficult to send a secure message and so it's really hard to get hold of them when you need them. Reviewed on: 10th January 2023

Works well

I love this bank account, I have no hidden charges and I can use as needed. Reviewed on: 10th January 2023

Hsbc app application

Very easy to use..lots of information on app. Reviewed on: 10th January 2023

Appalling customer service

The staff in the branch can't answer any other than basic questions and the online chat can not understand your questions. Reviewed on: 20th December 2022

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