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Laka: Cycle Insurance reviews

Name: Cycle Insurance
Rating: 4.96 (2351 reviews)

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4.95

Based on 2,351 reviews, last reviewed 5th Nov 2024

5% decrease in 5 star reviews

in the past 90 days

50% decrease in 1 star reviews

in the past 90 days

98%

Latest highest rating:

5

a laka laka love! This.is more than a cycle insurance business, this is a community of people passionate about keeping you on the road safely and getting you back on wh... Read more Reviewed on: 5th November 2024

Latest lowest rating:

1

No feedback from company I wrote a letter to Laka several months ago and still it's not answered. Reviewed on: 12th October 2024

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About this product

Want to read reviews of cycle insurance, provided by Laka (formerly Insure a Thing) and written by regular customers like yourself? See what our community says below, to help make up your mind on your next cycle insurance policy. Whether it's level of cover, amount of cover offered, of ease of making a claim, our community shares their Laka reviews to help you find the best insurer to fit your requirements!

Laka Cycle Insurance reviews (2351)

Review of the Laka, Cycle Insurance:

End to end, simply excellent service - customer firs...

End to end, simply excellent service - customer first attitude and a great pricing model Reviewed on: 11th October 2024

Great customer service, quick response to my claim

Great customer service, quick response to my claim Reviewed on: 9th October 2024

Laka is great!

Helpful and swift customer experience, model is interesting. Reviewed on: 9th October 2024

Laka are absolutely brilliant.

Laka are absolutely brilliant. Wonderful, knowledgeable customer service team, brilliant brand values & making insurance fair - finally! Reviewed on: 9th October 2024

I’ve had a great experience when I had my bike stole...

I’ve had a great experience when I had my bike stolen earlier this year and really appreciated the personalised service Reviewed on: 9th October 2024

Brilliant-easy to use and very slick.

Brilliant-easy to use and very slick. The most important thing is the claims handling. Reviewed on: 9th October 2024

Laka's collective approach, a breath of fresh air

Laka's collective approach to insurance is a refreshing change. Unlike traditional insurance companies that sometimes feel like they're working against you, Laka creates a real sense of community. Knowing that my premiums are based on what everyone claims each month makes me more careful with my bike and encourages me to be honest if I need make a claim. It's also great that my monthly payments are so much lower than what other insurers quoted me. Laka's 'no excess' option and the fact they cover my cycling accessories are a real bonus too. Honestly, I'm really happy with Laka and would definitely recommend them to other cyclists. Reviewed on: 8th October 2024

I just really love the system and that the monthly p...

I just really love the system and that the monthly price (very affordable) is dependent on the community; and it was very simple to set it all up. Also, I love their design too :) Reviewed on: 4th October 2024

Honest review

Amazingly helpful when I've needed to speak to someone. Easy to set-up. I've never made a claim but I imagine it would be easy! It is a little expensive for me personally, but I like the company so wouldnt choose another provider. Reviewed on: 3rd October 2024

Laka are my cycling partners

Laka have helped me following crashes and crash damage on 2 separate occasions. Both times the resulting claims have been settled very quickly and in a very friendly manner. Replacement bikes and equipment were agreed, sourced and despatched speedily. My personal injury was resolved quickly too. Shame I can’t heal up as fast as Laka fixed my kit but the help I received took the pain out of the whole process. Knowing I have this kind of support behind me when I ride either to work or with my mates, really makes all the difference. Reviewed on: 3rd October 2024

A community based Bike Insurer that knows what the c...

A community based Bike Insurer that knows what the customer wants and needs Reviewed on: 2nd October 2024

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