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Laka: Cycle Insurance reviews

Name: Cycle Insurance
Rating: 4.96 (2352 reviews)

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4.94

Based on 2,352 reviews, last reviewed 18th Dec 2024

97% decrease in 5 star reviews

in the past 90 days

67% decrease in 1 star reviews

in the past 90 days

98%

Latest highest rating:

5

a laka laka love! This.is more than a cycle insurance business, this is a community of people passionate about keeping you on the road safely and getting you back on wh... Read more Reviewed on: 5th November 2024

Latest lowest rating:

1

No feedback from company I wrote a letter to Laka several months ago and still it's not answered. Reviewed on: 12th October 2024

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About this product

Want to read reviews of cycle insurance, provided by Laka (formerly Insure a Thing) and written by regular customers like yourself? See what our community says below, to help make up your mind on your next cycle insurance policy. Whether it's level of cover, amount of cover offered, of ease of making a claim, our community shares their Laka reviews to help you find the best insurer to fit your requirements!

Laka Cycle Insurance reviews (2352)

Review of the Laka, Cycle Insurance:

They will take your money and dismiss claims

I was with laka for years, at some point I decided to pause my policy because I wasn't cycling and thought my bicycle was safe enough in my building. the same week I paused it it got stolen. Since I was still insured as that month was gonna be paid for I went on the website to resume my policy and obviously started a claim. They discharged me to another company called Zurich which then arranged a video call with me to basically get all the facts as laka found it suspicious. They tried to claim that I was not insured but if I still paid two months of cover after that pause so the entire time I was covered. then Zurich said they are still waiting for police to confirm my report. It has been about 6 months! I am seriously considering making a complain to ombudsman as this is not ethical at all and I feel robbed after paying my insurance for so long and then being dismissed like this. Reviewed on: 18th December 2024

Simple, cost effective, client focused

As mentioned this has been a great find for me and I cant speak highly enough of the accessibility, ease of use, clear information and customer / client support and focus. Reviewed on: 2nd October 2023

Quick & Painless

When looking for cycle insurance I found Laka the best value and by far the easiest to navigate online. Great savings to be had! Reviewed on: 2nd October 2023

Excellent and purposeful

The best insurance product I’ve ever had anywhere. Period. Reviewed on: 2nd October 2023

The insurance people who actually care about cyclists!

Had one claim so far - a disheartening theft of my beloved bike. Claim was accepted without any extra questions asked within few days and within less than two weeks I had a brand new bike ride. Reviewed on: 2nd October 2023

Laka - making a community through a financial product

Laka's membership based collective memory insurance pool is a different way of approaching insurance. Reviewed on: 2nd October 2023

Super easy to use and affordable

Very easy to use and personalise the policy. Responsive and good value. Reviewed on: 2nd October 2023

Excellent service

Very easy to set up, great price and gives me peace of mind I would highly recommend Reviewed on: 2nd October 2023

Great insurance

These people really know how to run a cycle insurance business! Reviewed on: 2nd October 2023

Part of the family

I've loved every minute of being insured by Laka. I love the business model, the updates and the pricing. They're like part of the family. Reviewed on: 2nd October 2023

The Cycling insurance run by cyclists

Very easy to get insured and great customer service, and affordable also Reviewed on: 2nd October 2023

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