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Laka: Cycle Insurance reviews

Name: Cycle Insurance
Rating: 4.96 (2352 reviews)

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4.94

Based on 2,352 reviews, last reviewed 18th Dec 2024

97% decrease in 5 star reviews

in the past 90 days

67% decrease in 1 star reviews

in the past 90 days

98%

Latest highest rating:

5

a laka laka love! This.is more than a cycle insurance business, this is a community of people passionate about keeping you on the road safely and getting you back on wh... Read more Reviewed on: 5th November 2024

Latest lowest rating:

1

No feedback from company I wrote a letter to Laka several months ago and still it's not answered. Reviewed on: 12th October 2024

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About this product

Want to read reviews of cycle insurance, provided by Laka (formerly Insure a Thing) and written by regular customers like yourself? See what our community says below, to help make up your mind on your next cycle insurance policy. Whether it's level of cover, amount of cover offered, of ease of making a claim, our community shares their Laka reviews to help you find the best insurer to fit your requirements!

Laka Cycle Insurance reviews (2352)

Review of the Laka, Cycle Insurance:

They will take your money and dismiss claims

I was with laka for years, at some point I decided to pause my policy because I wasn't cycling and thought my bicycle was safe enough in my building. the same week I paused it it got stolen. Since I was still insured as that month was gonna be paid for I went on the website to resume my policy and obviously started a claim. They discharged me to another company called Zurich which then arranged a video call with me to basically get all the facts as laka found it suspicious. They tried to claim that I was not insured but if I still paid two months of cover after that pause so the entire time I was covered. then Zurich said they are still waiting for police to confirm my report. It has been about 6 months! I am seriously considering making a complain to ombudsman as this is not ethical at all and I feel robbed after paying my insurance for so long and then being dismissed like this. Reviewed on: 18th December 2024

The best bike insurance bar none

I’ve been a Laka customer from the start and they lead the way is showing how insurance should be done. Great product. Great service. Great people. Reviewed on: 8th September 2023

Easy bike insurance

Easy to sign up, clear on what they offer. A friend had a bike stolen and said it was super easy to replace. Great to be able to switch cover options so easily! Reviewed on: 8th September 2023

Easy products to navigate, great customer service

Straightforward product offering makes insuring very easy. Innovative peer insurance means costs are manageable. Excellent customer service solves queries quickly. Reviewed on: 7th September 2023

Quickly back on the road after an accident.

I came off the bike and smashed my helmet. Laka paid out within 24 hours. Reviewed on: 6th September 2023

Best cycle insurance hands down

Had to unfortunately claim after an accident and they were swift to help, nothing was too much trouble to get me back on 2 wheels. Been a customer since the early days. Reviewed on: 6th September 2023

Best in Bizness

Always smooth and easy to deal with. Hassle free IT; hassle free people. Reviewed on: 6th September 2023

Faultless cost effective service

End to end faultless service for a much more reasonable cost that you would think. Happily recommend this to all my racing friends Reviewed on: 6th September 2023

Quick and dependable

Laka are a friendly team who have quickly responded to any questions or claims made and have dealt with them in a timely manner to get me back on the road ! Reviewed on: 6th September 2023

Why Laka

Rider centric, clear, flexible and well priced Reviewed on: 6th September 2023

Peace of mind

Love going out knowing that my bike is protected me if the worst comes to the worst, it will be replaced like for like Reviewed on: 6th September 2023

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