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Laka: Cycle Insurance reviews

Name: Cycle Insurance
Rating: 4.96 (2352 reviews)

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4.94

Based on 2,352 reviews, last reviewed 18th Dec 2024

97% decrease in 5 star reviews

in the past 90 days

67% decrease in 1 star reviews

in the past 90 days

98%

Latest highest rating:

5

a laka laka love! This.is more than a cycle insurance business, this is a community of people passionate about keeping you on the road safely and getting you back on wh... Read more Reviewed on: 5th November 2024

Latest lowest rating:

1

No feedback from company I wrote a letter to Laka several months ago and still it's not answered. Reviewed on: 12th October 2024

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About this product

Want to read reviews of cycle insurance, provided by Laka (formerly Insure a Thing) and written by regular customers like yourself? See what our community says below, to help make up your mind on your next cycle insurance policy. Whether it's level of cover, amount of cover offered, of ease of making a claim, our community shares their Laka reviews to help you find the best insurer to fit your requirements!

Laka Cycle Insurance reviews (2352)

Review of the Laka, Cycle Insurance:

They will take your money and dismiss claims

I was with laka for years, at some point I decided to pause my policy because I wasn't cycling and thought my bicycle was safe enough in my building. the same week I paused it it got stolen. Since I was still insured as that month was gonna be paid for I went on the website to resume my policy and obviously started a claim. They discharged me to another company called Zurich which then arranged a video call with me to basically get all the facts as laka found it suspicious. They tried to claim that I was not insured but if I still paid two months of cover after that pause so the entire time I was covered. then Zurich said they are still waiting for police to confirm my report. It has been about 6 months! I am seriously considering making a complain to ombudsman as this is not ethical at all and I feel robbed after paying my insurance for so long and then being dismissed like this. Reviewed on: 18th December 2024

very well priced

Very well priced and super easy to take out insurance. It’s great to be part of a collective to help cover the cost of stolen bikes and kit. Hopefully I never need to make a claim but I’d imagine it would be a breeze. Reviewed on: 4th September 2023

The Best Cycling Insurance

Laka bicycle insurance supports the cycling community through an open, fair and inspired approach to insurance. Reviewed on: 3rd September 2023

Does exactly what it says on the tin

Fantastic insurance that does exactly what it says, no hassle no quibble insurance who are quick to resolve issues Reviewed on: 3rd September 2023

A great concept

So reasonably priced and great to know that we are only paying for what is claimed each month. Reviewed on: 2nd September 2023

Value for money

Great cover, reasonable premiums part of a collective rather than corporate, meets my personal views & requirements all in one. Reviewed on: 2nd September 2023

Fab company

Easy to use and got me back on the road after my bike was stolen. Thank you! Reviewed on: 2nd September 2023

authentic insurance

The original idea of insurance is a community helping out when bad things happen and this is what laka is doing. No big shareholders, just simple honest cover. Reviewed on: 2nd September 2023

Really simple to setup, website is really easy

I've been very happy with Laka for the last few years and then they got in touch to say I could cut my premiums in half by dropping race cover (I have never raced). What sort of company does that?! fantastic. Reviewed on: 1st September 2023

Hassle free coverage

Haven't had to use it and hope I don't, but from the reviews it seems to be comprehensive and I like the fact I am covered one month at a time and I am not tied in. Reviewed on: 1st September 2023

convenient service

very easy to sign up and great company to get service with its offers. Reviewed on: 1st September 2023

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