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Laka: Cycle Insurance reviews

Name: Cycle Insurance
Rating: 4.96 (2351 reviews)

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4.95

Based on 2,351 reviews, last reviewed 5th Nov 2024

32% decrease in 5 star reviews

in the past 90 days

50% decrease in 1 star reviews

in the past 90 days

98%

Latest highest rating:

5

a laka laka love! This.is more than a cycle insurance business, this is a community of people passionate about keeping you on the road safely and getting you back on wh... Read more Reviewed on: 5th November 2024

Latest lowest rating:

1

No feedback from company I wrote a letter to Laka several months ago and still it's not answered. Reviewed on: 12th October 2024

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About this product

Want to read reviews of cycle insurance, provided by Laka (formerly Insure a Thing) and written by regular customers like yourself? See what our community says below, to help make up your mind on your next cycle insurance policy. Whether it's level of cover, amount of cover offered, of ease of making a claim, our community shares their Laka reviews to help you find the best insurer to fit your requirements!

Laka Cycle Insurance reviews (2351)

Review of the Laka, Cycle Insurance:

Brilliant claims process!

Brilliant claims process! Unfortunately, I had to claim more than once, but I felt well taken care of by the team. Reviewed on: 9th October 2024

Perfect service all round.

Perfect service all round. They are experts in handling claims. I’ve unfortunately had to use them twice and both times have been a doddle. It makes the experience of owning an expensive bike in london much less stressful. Reviewed on: 1st October 2024

How insurance should be.

I have had to make a few claims through Laka. Every time their customer service has been excellent and the claims process has been seamless. Laka operates as an insurance company should; provide insurance and pay out without complaint or avoidance when you need them. I wish all insurance companies were like Laka. Reviewed on: 1st October 2024

I love the customer experience and every local bike...

I love the customer experience and every local bike shop talks about them. Reviewed on: 1st October 2024

Excellent service, easy to use and fair pricing

Excellent service, easy to use and fair pricing Reviewed on: 1st October 2024

Such a bargin

I have purchased third party liability and it is amazing value and it is nice to think I am covered if I get in an accident. The process is so easy and every cyclist should have at least the third party liability. Reviewed on: 1st October 2024

A great way to keep your bike safe.

A great way to keep your bike safe. Laka are very clear with their price breakdown and their communication frequency is just right - not too often! Reviewed on: 1st October 2024

Luckily I havent had to claim through Laka, but I ha...

Luckily I havent had to claim through Laka, but I have plenty of cycling friend who have and they have nothing but good things to say about Laka. Hopefully I'll never have to go through the claims process, but if I do, atleast I know I'll be in good hands. Reviewed on: 1st October 2024

Great simple offering, known to be reliable

Great simple offering and known to be reliable in assessing claims. Wish the cover was slightly more flexible, for example by allowing bolt on holiday cover for short periods. Reviewed on: 1st October 2024

Great value - dedicated insurance

Great value and 'cooperative' style business. Reviewed on: 1st October 2024

Great experience with Laka after stress of stolen bike

My bike was stolen from a communal bike shed in my flats. Police and building management weren't particularly helpful in investigating, but Laka had me back up and running on a new bike in no time. Completely stress free experience, good advice on similar bikes available, processed incredibly quickly. Really really appreciate it. Reviewed on: 1st October 2024

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