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Laka: Cycle Insurance reviews

Name: Cycle Insurance
Rating: 4.96 (2352 reviews)

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4.94

Based on 2,352 reviews, last reviewed 18th Dec 2024

98% decrease in 5 star reviews

in the past 90 days

67% decrease in 1 star reviews

in the past 90 days

98%

Latest highest rating:

5

a laka laka love! This.is more than a cycle insurance business, this is a community of people passionate about keeping you on the road safely and getting you back on wh... Read more Reviewed on: 5th November 2024

Latest lowest rating:

1

No feedback from company I wrote a letter to Laka several months ago and still it's not answered. Reviewed on: 12th October 2024

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About this product

Want to read reviews of cycle insurance, provided by Laka and written by regular customers like yourself? See what our community says below, to help make up your mind on your next cycle insurance policy. Whether it's level of cover, amount of cover offered, of ease of making a claim, our community shares their Laka reviews to help you find the best insurer to fit your requirements!

Laka Cycle Insurance reviews (2352)

Review of the Laka, Cycle Insurance:

They will take your money and dismiss claims

I was with laka for years, at some point I decided to pause my policy because I wasn't cycling and thought my bicycle was safe enough in my building. the same week I paused it it got stolen. Since I was still insured as that month was gonna be paid for I went on the website to resume my policy and obviously started a claim. They discharged me to another company called Zurich which then arranged a video call with me to basically get all the facts as laka found it suspicious. They tried to claim that I was not insured but if I still paid two months of cover after that pause so the entire time I was covered. then Zurich said they are still waiting for police to confirm my report. It has been about 6 months! I am seriously considering making a complain to ombudsman as this is not ethical at all and I feel robbed after paying my insurance for so long and then being dismissed like this. Reviewed on: 18th December 2024

Simply excellent service

Having had a bike stolen, I could not speak more highly of how responsive Laka have been, how easy they have made the claims process and how quickly it's been handled. Would recommend them to anyone Reviewed on: 1st September 2023

Easy cycle insurance

Really easy to setup, honest, and informative. Reviewed on: 1st September 2023

What a service

My airline lost my bike on a flight home from France and when I contacted Laka they were friendly, helpful and helped me get back on two wheels. Can’t be happier with the service or cost knowing that you’re getting for what you pay for! Smashing! Reviewed on: 1st September 2023

Great service

Great service, transparent insurance charges. Reviewed on: 1st September 2023

Flexible and affordable

The model suits us, the customers — not just the business. Reviewed on: 1st September 2023

Amazing Insurance

Laka is like no insurance company I’ve ever dealt with. You feel like a valued and wanted customer, not a burden. I couldn’t reccommend them more. They genuinely care about you and your bike Reviewed on: 1st September 2023

Speedy Claims Process

I am new to Laka but i have been recommended the service by a large number of people in the cyciling community. They are reasonably priced and know for swift processing of claims. The quicker I can get back on the road, the better! Reviewed on: 1st September 2023

Affordable and transparent

I’ve not had to make a claim yet (hopefully it stays that way) but they were super easy to get a quote with and set up my account. Well prices and transparent communication. Already recommended to several colleagues. 10/10 Reviewed on: 1st September 2023

Great service at a good price

Really love Laka and how easy it was to set up. Super simple process and easy to add more clothing etc as you need. I also really rate the transparency around where money goes. Reviewed on: 1st September 2023

Transparent, supportive and good value

Having recently claimed on my Laka insurance it was so refreshing to have an insurance company be so supportive in getting me back on the road. Laka's transparent approach to insurance gives me peace of mind that it's good value even if not the cheapest. Reviewed on: 1st September 2023

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