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Laka: Cycle Insurance reviews

4.94
Based on 2,352 reviews, last reviewed 18th Dec 2024
98% decrease in 5 star reviews
in the past 90 days
67% decrease in 1 star reviews
in the past 90 days
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98%
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2%
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Latest highest rating:

5

a laka laka love! This.is more than a cycle insurance business, this is a community of people passionate about keeping you on the road safely and getting you back on wh... Read more Reviewed on: 5th November 2024
Nigel Walsh's avatar
Nigel Walsh

Latest lowest rating:

1

No feedback from company I wrote a letter to Laka several months ago and still it's not answered. Reviewed on: 12th October 2024
P V's avatar
P V

About this product

Want to read reviews of cycle insurance, provided by Laka and written by regular customers like yourself? See what our community says below, to help make up your mind on your next cycle insurance policy. Whether it's level of cover, amount of cover offered, of ease of making a claim, our community shares their Laka reviews to help you find the best insurer to fit your requirements!

Laka Cycle Insurance reviews (2352)

Review of the Laka, Cycle Insurance:

They will take your money and dismiss claims

1
I was with laka for years, at some point I decided to pause my policy because I wasn't cycling and thought my bicycle was safe enough in my building. the same week I paused it it got stolen. Since I was still insured as that month was gonna be paid for I went on the website to resume my policy and obviously started a claim. They discharged me to another company called Zurich which then arranged a video call with me to basically get all the facts as laka found it suspicious. They tried to claim that I was not insured but if I still paid two months of cover after that pause so the entire time I was covered. then Zurich said they are still waiting for police to confirm my report. It has been about 6 months! I am seriously considering making a complain to ombudsman as this is not ethical at all and I feel robbed after paying my insurance for so long and then being dismissed like this. Reviewed on: 18th December 2024

Dependable

4
Nice to have the reassurance from a dependable company Reviewed on: 1st September 2023

Easy to deal with

5
Simple to setup insurance, cover is better than most other dedicated cycle insurance, and Laka have always gone out of their way to get me back on the road when things go wrong. I always don’t hesitate to recommend them. Reviewed on: 1st September 2023

The best bike insurance

5
Such a great model for a bike insurance, and really reasonably priced. I feel safe in the knowledge that I'm protected should anything happen to my bike. Reviewed on: 1st September 2023

GREAT!

5
Great support and have been there when i needed them. Good vaule Reviewed on: 1st September 2023

Quick and easy

5
Quick and easy to insure, good coverage Reviewed on: 1st September 2023

Great company

5
Transparent, easy to set up and well priced Reviewed on: 1st September 2023

Efficient

5
Great experience when making a claim. Reviewed on: 1st September 2023

The most helpful insurance company

5
I had to make a claim with Laka and, believe it or not, it was actually really easy and they were super helpful. Kudos to Issy for all the support. Reviewed on: 31st August 2023

Insurance of choice!

5
Can only recommend. Great and fast service! Reviewed on: 31st August 2023

Never let me down.

5
I had to make a claim in the last year after a heavy crash on my bike and they had everything sorted very quickly and make sure i wasnt left without anything Reviewed on: 31st August 2023