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Laka: Cycle insurance reviews

View other Laka products
4.84
Based on 2,747 reviews, last reviewed 9th Aug 2026
6200% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
97%
See only 4 star reviews
3%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Excellent customer contact, really good speaking to... Excellent customer contact, really good speaking to a real person who felt like a fellow cyclist Reviewed on: 9th August 2026
oliver wong's avatar
oliver wong

Latest lowest rating:

1

Terrible experience Terrible insurance. I opened a claim weeks ago, for damages. Every email interaction requires at least one week. So far, the faster response time was ... Read more Reviewed on: 14th August 2025
Stefano M's avatar
Stefano M
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About this product

Laka offer award-winning bike insurance.

Laka have a unique approach to pricing. They won't charge you a fixed sum. Instead, they calculate your monthly contributions - up to a max capped amount - based on the Collective's claims. The policy is completely flexible so if you want to upgrade, add travel, racing, or pause cover, you can.

Laka bicycle insurance reviews help you find out what it’s really like to be a customer. If you’ve used Laka before, you can also leave a review and share your experience.

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Laka Cycle insurance reviews (2747)

Very understanding and helpful when making a claim.

5
Very understanding and helpful when making a claim. They fulling understand the customer's needs and how they might be emotionally broken from a bike theft. Reviewed on: 2nd September 2024
J Chase's avatar
J Chase

Fast, efficient, and helpful

5
Fast, efficient, and helpful service when I’ve required it. They paid out quickly when I claimed. Fuss-free and fair. Easy to adjust cover amount as things change. Highly recommend to others. Reviewed on: 2nd September 2024
Jack's avatar
Jack

Simple, clear and informative company.

5
Simple, clear and informative company. Transparent and easy to communicate with company. Reviewed on: 2nd September 2024
whatwatch's avatar
whatwatch

Good communications.

4
Good communications. Good value product but I have not had to make a claim so don't know how that will work. Reviewed on: 2nd September 2024
David A's avatar
David A

Good insurance

5
I have had a few incidents in the past, Laka have always gone out of their way to get what I need in a timely manner. Reviewed on: 2nd September 2024
nate's avatar
nate

Peace of Mind

5
Was unlucky enough to have my bike stolen in November, but wasn't worried at any point about Laka coming through. The emails in the process of getting a bike replacement were very tactful and prompt. Laka gives me an incredible peace of mind at a reasonable value, can't imagine going with another bicycle insurance provider. Reviewed on: 2nd September 2024
Tomasz M's avatar
Tomasz M

Hassle free.

5
Hassle free. Great transparency. They insured my bike while others did not want to. Kudos for them. Reviewed on: 2nd September 2024
Karol's avatar
Karol

Excellent insurance

5
Recently needed to make a claim for damage while on a ride. Was able to make the claim online simply and quickly. The claim handler got in touch with a nice clear email on next steps. They then communicated with my bike mechanic to get the extra information needed. Once they had agreed to the claim money was in my account within 48 hours and I was back on the road quickly. Excellent service highly recommend. Reviewed on: 2nd September 2024
arron p's avatar
arron p

Overall impressed with Laka

5
Overall impressed with Laka. Very responsive when I made a claim and got me back on the road quickly. Reviewed on: 2nd September 2024
Oliver W's avatar
Oliver W

Great cycle insurance.

5
Great cycle insurance. I’m covered for pretty much anything at an affordable rate, and they even tell me where my money goes! Reviewed on: 2nd September 2024
Harry C's avatar
Harry C

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