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Laka: Cycle insurance reviews

View other Laka products
4.86
Based on 2,918 reviews, last reviewed 25th Sep 2026
22800% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
97%
See only 4 star reviews
3%
See only 3 star reviews
0%
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0%
See only 1 star reviews
0%

Latest highest rating:

4

I easy and care free. I easy and care free. The cost does change but it is always responsible Reviewed on: 25th September 2026
Conrad 's avatar
Conrad

Latest lowest rating:

1

Terrible experience Terrible insurance. I opened a claim weeks ago, for damages. Every email interaction requires at least one week. So far, the faster response time was ... Read more Reviewed on: 14th August 2025
Stefano M's avatar
Stefano M
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About this product

Laka offer award-winning bike insurance.

Laka have a unique approach to pricing. They won't charge you a fixed sum. Instead, they calculate your monthly contributions - up to a max capped amount - based on the Collective's claims. The policy is completely flexible so if you want to upgrade, add travel, racing, or pause cover, you can.

Laka bicycle insurance reviews help you find out what it’s really like to be a customer. If you’ve used Laka before, you can also leave a review and share your experience.

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Laka Cycle insurance reviews (2918)

A refreshing insurance provider

5
As a beginner commuter cyclist, I was a little apprehensive at the thought of finding an insurance company that would actually pay out in the event of accident or theft. The shop I bought my bike from recommended Laka, and I was immediately won over by their clear love of cycling and desire to get and keep people cylcing. Such a refreshing insurance provider Reviewed on: 2nd August 2025
Lizzy's avatar
Lizzy

Transparency that should be standard

5
These guys are great everything is so transparent from a cost perspective all insurance companies should do the same. Reviewed on: 2nd August 2025
Jeff 's avatar
Jeff

Best insurance company

5
When I got my bicycle stolen, they were really prompt and fast in helping me. They even paid for my lime plan while i was without a bike. Always on point with explications and ready to help Reviewed on: 2nd August 2025
Antonio O's avatar
Antonio O

They're such a kind company that when i've had to ma...

5
They're such a kind company that when i've had to make a claim are quick to put things right. Reviewed on: 1st August 2025
Josiah Jones's avatar
Josiah Jones

Best claims experience, great value for money!

5
I’ve had to claim for a stolen bike twice in my life, and the experience with Laka was vastly different from what I had with another provider. That provider outsourced claim handling to an external team that dragged its feet and tried to sell me a much cheaper (and worse) bike as a replacement. They were persistent and made the claim process much more stressful on top of the robbery itself. In contrast, Laka’s claim process was smooth and personal. I felt informed at every stage and highly recommend them! Reviewed on: 1st August 2025
Leon D's avatar
Leon D

Cheap 3rd part cover

5
Cheap 3rd part cover, yet to be put the test. Fingers crossed I never need to claim. Reviewed on: 1st August 2025
Dan's avatar
Dan

I recommend using Laka to all my friends who are get...

5
I recommend using Laka to all my friends who are getting into cycling Reviewed on: 1st August 2025
Ed G's avatar
Ed G

Quick, easy and helpful

5
Quick and easy and great value for money Reviewed on: 1st August 2025
Wesley B's avatar
Wesley B

Fair insurance, great service!

5
Fair insurance, great service! They keep you informed and it's cool to see the break down of chains each month. Reviewed on: 1st August 2025
Louise Kirkham's avatar
Louise Kirkham

Prompt, efficient, professional.

5
Prompt, efficient, professional. The staff are super helpful and friendly, as well as knowledgeable. Also sympathetic in relation to my injuries. I felt fully supported throughout the claims process. Reviewed on: 1st August 2025
Si's avatar
Si

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