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Laka: Cycle insurance reviews

View other Laka products
4.95
Based on 2,677 reviews, last reviewed 10th Oct 2025
31300% increase in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
97%
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3%
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0%
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0%
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Latest highest rating:

5

Only had positive experiences. Only had positive experiences. I’ve been really impressed by the service provided by Laka, they go above and beyond to help you out when you need help... Read more Reviewed on: 10th October 2025
Tom C's avatar
Tom C

Latest lowest rating:

1

Terrible experience Terrible insurance. I opened a claim weeks ago, for damages. Every email interaction requires at least one week. So far, the faster response time was ... Read more Reviewed on: 14th August 2025
Stefano M's avatar
Stefano M
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About this product

Laka offer award-winning bike insurance.

Laka have a unique approach to pricing. They won't charge you a fixed sum. Instead, they calculate your monthly contributions - up to a max capped amount - based on the Collective's claims. The policy is completely flexible so if you want to upgrade, add travel, racing, or pause cover, you can.

Laka bicycle insurance reviews help you find out what it’s really like to be a customer. If you’ve used Laka before, you can also leave a review and share your experience.

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Laka Cycle insurance reviews (2677)

Excellent for cargo bike cover as house insurance do...

5
Excellent for cargo bike cover as house insurance doesn’t cover it. Good to be open about what costs are for and how the system works. Reviewed on: 1st August 2024
Jane G's avatar
Jane G

Great value cover, fortunatley not had to use it yet!

5
Great value cover, fortunatley not had to use it yet! Reviewed on: 1st August 2024
Lxxxs L's avatar
Lxxxs L

Haven’t needed to use yet but like the concept and t...

5
Haven’t needed to use yet but like the concept and the transparency - the monthly bill with cost / claims breakdown. Reviewed on: 1st August 2024
Jo L's avatar
Jo L

Especially helpful when I needed to claim!

5
They are an affordable and fair cycling insurance company, and when I did have the misfortune to need to claim they were extremely helpful in getting my biked checked, fixed, and back on the road! Reviewed on: 1st August 2024
Connor Mccullough's avatar
Connor Mccullough

Very responsive, great customer service.

5
Very responsive, great customer service. When I had to claim it was processed quickly. No complaints! Reviewed on: 1st August 2024
Oliver W's avatar
Oliver W

Great, efficient service

5
Had an insurance claim last month, they fixed with minimal hassle in a few short days! I then found another issue and they reopened the case and sorted it within 24 hours! Reviewed on: 1st August 2024
RL's avatar
RL

Straightforward, clear, fair!

5
Signing up was very straightforward, it’s very clear what’s covered, they’re transparent about where money is spent each month and when my bike was stolen they dealt with everything really quickly and helped me pick a new bike. Reviewed on: 1st August 2024
Sam M's avatar
Sam M

It’s costs more monthly that I thought it would.

5
It’s costs more monthly that I thought it would. Reviewed on: 1st August 2024
Ben's avatar
Ben

At the Beginning

5
At the moment have not made a claim but everything seems to be straightforward so hopefully it stays like I would like but never know Reviewed on: 1st August 2024
Jamie M's avatar
Jamie M

Chainsuck damage claim

5
I recently made a claim under my Laka insurance for a cracked frame resulting from a chainsuck. It was sorted without any fuss and stress. Reviewed on: 1st August 2024
Alex's avatar
Alex

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