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Laka: Cycle insurance reviews

View other Laka products
4.95
Based on 2,677 reviews, last reviewed 10th Oct 2025
31300% increase in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
97%
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3%
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Latest highest rating:

5

Only had positive experiences. Only had positive experiences. I’ve been really impressed by the service provided by Laka, they go above and beyond to help you out when you need help... Read more Reviewed on: 10th October 2025
Tom C's avatar
Tom C

Latest lowest rating:

1

Terrible experience Terrible insurance. I opened a claim weeks ago, for damages. Every email interaction requires at least one week. So far, the faster response time was ... Read more Reviewed on: 14th August 2025
Stefano M's avatar
Stefano M
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About this product

Laka offer award-winning bike insurance.

Laka have a unique approach to pricing. They won't charge you a fixed sum. Instead, they calculate your monthly contributions - up to a max capped amount - based on the Collective's claims. The policy is completely flexible so if you want to upgrade, add travel, racing, or pause cover, you can.

Laka bicycle insurance reviews help you find out what it’s really like to be a customer. If you’ve used Laka before, you can also leave a review and share your experience.

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Laka Cycle insurance reviews (2677)

excellent

5
excellent service, best forever. Reviewed on: 1st August 2024
Mizanur Talukdar 's avatar
Mizanur Talukdar

Excellent service - the Yellow Jersey of bike insurers!

5
I had to submit a claim for a damaged bike wheel a few years ago and was blown away by the professionalism and efficiency of Laka's team. The process for submitting a claim was really straightforward and once I'd uploaded some photos of the damage, I had a short phone call with one of their team who took some more info about what happened. They were quick to action the claim and provided clear information about next steps and, crucially, the money claimed was in my account really quickly! I've since recommended Laka to plenty of friends and have yet to hear one of them having a negative experience when claiming. Reviewed on: 1st August 2024
Benjamin Jones's avatar
Benjamin Jones

Insurance with a goid twist.

5
Great communication and customer service. Love the idea of a shared community Reviewed on: 1st August 2024
Rachel L's avatar
Rachel L

Laka has been a brilliant provider

5
Laka has been a brilliant provider ever since I started using them I did have effect from my bike and I was responded to very quickly and all sorted within a week so I wouldn't hesitate to recommend to others! Reviewed on: 1st August 2024
Johnny B's avatar
Johnny B

I’ve had to contact Laka before as I crashed into a...

5
I’ve had to contact Laka before as I crashed into a pedestrian as they were walking across a red light. I broke a bone in my hand. Laka were great with dealing with the situation. I received compensation, and money towards any rehabilitation if it was needed (thankfully it wasn’t). I’m also Beth happen with the fact that afterwards my insurance didn’t permanently go up. I’ve also had to contact Laka due to stolen goods and broken accessories, and they have been very helpful. Reviewed on: 1st August 2024
Ryan C's avatar
Ryan C

Insurance made easy

5
Great customer service, easy to understand in a digestable layout on their website! Reviewed on: 1st August 2024
India's avatar
India

Excellent

5
Communication is excellent and the pricing structure and flexibility put Laka ahead of other insurers Reviewed on: 1st August 2024
Sian W's avatar
Sian W

First class service & help in every respect.

5
First class service & help in every respect. Very quick to respond & very helpful. I can't fault this company at all, I recommend them to everyone I know who asks about bike insurance Reviewed on: 26th July 2024
Paul H's avatar
Paul H

Got the handlebars stolen, two days after I had the...

5
Got the handlebars stolen, two days after I had the refund on my bank account. Speedy chat with customer service, very clear and efficient Reviewed on: 25th July 2024
Pavel R's avatar
Pavel R

Great customer service and price is reasonable for c...

5
Great customer service and price is reasonable for cover Reviewed on: 25th July 2024
CR's avatar
CR

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