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Laka: Cycle Insurance reviews

Name: Cycle Insurance
Rating: 4.96 (2352 reviews)

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4.94

Based on 2,352 reviews, last reviewed 18th Dec 2024

73% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

98%

Latest highest rating:

5

a laka laka love! This.is more than a cycle insurance business, this is a community of people passionate about keeping you on the road safely and getting you back on wh... Read more Reviewed on: 5th November 2024

Latest lowest rating:

1

They will take your money and dismiss claims I was with laka for years, at some point I decided to pause my policy because I wasn't cycling and thought my bicycle was safe enough in my building. ... Read more Reviewed on: 18th December 2024

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About this product

Want to read reviews of cycle insurance, provided by Laka (formerly Insure a Thing) and written by regular customers like yourself? See what our community says below, to help make up your mind on your next cycle insurance policy. Whether it's level of cover, amount of cover offered, of ease of making a claim, our community shares their Laka reviews to help you find the best insurer to fit your requirements!

Laka Cycle Insurance reviews (2352)

Review of the Laka, Cycle Insurance:

Transparent and flexible bike insurance

I’ve used Laka since it started to insure my bike and is a highly transparent and flexible service. I had to pause cycling for a couple months and was very easy to downgrade my cover to save on costs. Reviewed on: 16th October 2023

Great value - dedicated insurance

Great value and 'cooperative' style business. Reviewed on: 1st October 2024

Great experience with Laka after stress of stolen bike

My bike was stolen from a communal bike shed in my flats. Police and building management weren't particularly helpful in investigating, but Laka had me back up and running on a new bike in no time. Completely stress free experience, good advice on similar bikes available, processed incredibly quickly. Really really appreciate it. Reviewed on: 1st October 2024

Super fair insurance model.

Super fair insurance model. I know where my cash goes! Reviewed on: 27th September 2024

Best insurer I ever had.

Best insurer I ever had. The service is great, the knowledge of the customer service is very good and helped me with my issues. I already had 2 reclaims and both were handled very quick. Reviewed on: 26th September 2024

Insurance made simple and easy

Nothing bad to say about the company, super simple to get a quote and make any adjustments to your policy. Everything is just super simple and easy unlike the majority of other insurance companies out there! I feel confident our training and racing knowing that Laka has my back. Reviewed on: 25th September 2024

Been very helpful when I needed it.

Been very helpful when I needed it. Especially when my house was robbed they were really helpful in a time of distress for me. :) Reviewed on: 12th September 2024

Highly recommend!

Great experience with claims and prompt customer service! Reviewed on: 12th September 2024

I’ve been unfortunate enough to have a couple of get...

I’ve been unfortunate enough to have a couple of get downs this year, both of which I am glad I am covered by Laka. Second to non service in getting me back on the road as soon as possible. Can’t speak highly enough of them, nothing is ever too much. Reviewed on: 11th September 2024

I was unfortunately knocked off my bike

I was unfortunately knocked off my bike whilst training in an attempted robbery and the drive train of my bike was severely damaged. Laka were very sympathetic and efficient in processing the insurance claim so that my local bike shop could do the relevant repairs and get me back on the road. Reviewed on: 11th September 2024

Hassle free settlement of my claim.

Hassle free settlement of my claim. Good value for money. Reviewed on: 10th September 2024

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