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Laka: Cycle Insurance reviews

Name: Cycle Insurance
Rating: 4.96 (2352 reviews)

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4.94

Based on 2,352 reviews, last reviewed 18th Dec 2024

73% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

98%

Latest highest rating:

5

a laka laka love! This.is more than a cycle insurance business, this is a community of people passionate about keeping you on the road safely and getting you back on wh... Read more Reviewed on: 5th November 2024

Latest lowest rating:

1

They will take your money and dismiss claims I was with laka for years, at some point I decided to pause my policy because I wasn't cycling and thought my bicycle was safe enough in my building. ... Read more Reviewed on: 18th December 2024

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About this product

Want to read reviews of cycle insurance, provided by Laka (formerly Insure a Thing) and written by regular customers like yourself? See what our community says below, to help make up your mind on your next cycle insurance policy. Whether it's level of cover, amount of cover offered, of ease of making a claim, our community shares their Laka reviews to help you find the best insurer to fit your requirements!

Laka Cycle Insurance reviews (2352)

Review of the Laka, Cycle Insurance:

Transparent and flexible bike insurance

I’ve used Laka since it started to insure my bike and is a highly transparent and flexible service. I had to pause cycling for a couple months and was very easy to downgrade my cover to save on costs. Reviewed on: 16th October 2023

They will take your money and dismiss claims

I was with laka for years, at some point I decided to pause my policy because I wasn't cycling and thought my bicycle was safe enough in my building. the same week I paused it it got stolen. Since I was still insured as that month was gonna be paid for I went on the website to resume my policy and obviously started a claim. They discharged me to another company called Zurich which then arranged a video call with me to basically get all the facts as laka found it suspicious. They tried to claim that I was not insured but if I still paid two months of cover after that pause so the entire time I was covered. then Zurich said they are still waiting for police to confirm my report. It has been about 6 months! I am seriously considering making a complain to ombudsman as this is not ethical at all and I feel robbed after paying my insurance for so long and then being dismissed like this. Reviewed on: 18th December 2024

a laka laka love!

This.is more than a cycle insurance business, this is a community of people passionate about keeping you on the road safely and getting you back on when something goes wrong! Reviewed on: 5th November 2024

Great experience.

Great experience. Super company. Reviewed on: 31st October 2024

great attitude, honest, informative.

great attitude, honest, informative. Handled my theft pragmatically and well. Reviewed on: 29th October 2024

Top drawer

Excellent and love the community model Reviewed on: 24th October 2024

longstanding customer - fairly priced and comprehens...

longstanding customer - fairly priced and comprehensive coverage that is reassuring if I ever needed it Reviewed on: 18th October 2024

a refreshing take on bike insurance

Yet to need to claim but the flexibility and options they have around getting the ride cover for my bike are amazing Reviewed on: 14th October 2024

No feedback from company

I wrote a letter to Laka several months ago and still it's not answered. Reviewed on: 12th October 2024

End to end, simply excellent service - customer firs...

End to end, simply excellent service - customer first attitude and a great pricing model Reviewed on: 11th October 2024

Easy platform to insure your bike

Easy platform to insure your bike Reviewed on: 9th October 2024

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