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Leek Building Society: Savings reviews

Name: Savings
Rating: 4.92 (3201 reviews)

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4.91

Based on 3,201 reviews, last reviewed 23rd Feb 2025

332% increase in 5 star reviews

in the past 90 days

500% increase in 1 star reviews

in the past 90 days

94%

Latest highest rating:

5

Excellent customer service for myself and my family. Excellent customer service for myself and my family. Help explain products to teenage children and help make informed investment choices. Reviewed on: 23rd February 2025

Latest lowest rating:

1

Ridiculous service . Opened a new account in branch went in to collect passbook and was told to provide identification which I dont have but it was the same person who had... Read more Reviewed on: 7th February 2025

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About this product

Leek Building Society savings reviews can help you to find out more about life at Leek Building Society. How easy is it to contact Leek Building Society? And how friendly are they? Our Leek Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

Leek Building Society Savings reviews (3201)

Review of the Leek Building Society, Savings:

Long may you reign Leek United Congleton

Leek United Congleton branch, is always a pleasure to go into every week. Your staff are really helpful, friendly and polite and always give you a welcoming smile. With so many Banks and Building Societies closing and being moved online, Leek United provide a much needed happy, personal customer service experience.Long may you be here. Reviewed on: 14th February 2025

Great customer experience ad pleasant environment

Great customer experience ad pleasant environment Reviewed on: 11th February 2025

The atmosphere is positive and the staff go above an...

The atmosphere is positive and the staff go above and beyond Reviewed on: 11th February 2025

Zara was amazing and so lovely she really helped me...

Zara was amazing and so lovely she really helped me with my questions and made me feel valued as a customer Reviewed on: 11th February 2025

Great Team at Macclesfield

All members of staff are very friendly, professional and helpful, nothing is too much trouble. The refurbishment of the branches was a great decision, the decor is so much better, keep the branches open and available on the High Street. Reviewed on: 8th February 2025

I visited a branch to close a REALLY old account.

I visited a branch to close a REALLY old account. The assistant at LUBS`s Hanley branch was so helpful and even shared my enthusism abpout the interest that had accrued over all those years. There was total cooperation when it came to paying out the balance. Reviewed on: 8th February 2025

Excellent customer service, welcomed with a smile an...

Excellent customer service, welcomed with a smile and all my queries are easily answered Reviewed on: 8th February 2025

Ridiculous service .

Opened a new account in branch went in to collect passbook and was told to provide identification which I dont have but it was the same person who had my details when I opened the account so they knew who I was so they said they would have to post it despite the fact that I live a lot closer to the branch than the postbox they would have to use due to limited post here by the time the weekend is over it will be at least 6 days before I get it Reviewed on: 7th February 2025

Reply from Leek Building Society Thank you for taking the time to leave us a review. The Society takes the safety and security of our customer’s savings accounts very seriously and we wouldn’t typically provide any account details without first being able to verify their identity. Whilst we’re sorry for any inconvenience this may have caused, this is common practice amongst most banks and building societies and serves to protect customers from potential fraud and financial crime. Kind Regards Dave @ Leek BS Response date: 10th February 2025

Friendly staff that deal with enquiries efficiently...

Friendly staff that deal with enquiries efficiently and point you in the right direction. Reviewed on: 6th February 2025

Wonderful helpful staff, so nice see real people.

Wonderful helpful staff, so nice see real people. Reviewed on: 6th February 2025

Happy with customer care at leek bs

Happy with customer care at leek bs Reviewed on: 5th February 2025

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