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Lloyds Bank: Classic Account reviews

Name: Classic Account
Rating: 4.05 (703 reviews)

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3.94

Based on 703 reviews, last reviewed 15th Jan 2025

50% decrease in 5 star reviews

in the past 90 days

50% decrease in 1 star reviews

in the past 90 days

54%

21%

11%

Latest highest rating:

5

Amazing to be a customer and very helpful on how to... Amazing to be a customer and very helpful on how to manage my finances Reviewed on: 15th January 2025

Latest lowest rating:

1

Lloyds Bank refuses my payments by bank transfers. Lloyds Bank refuses my payments by bank transfers. to my builder and to a financial institution at the branch. I had my passport with me. They asked m... Read more Reviewed on: 21st December 2024

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About this product

The Lloyds Classic Account is fee free for use in the UK, providing your account balance doesn’t go below £0.

The Lloyds Classic Account can be serviced via the app and you can earn up to 15% cashback on spending with selected retailers.

Lloyds Classic Account reviews help you find out what it’s really like to be a customer. If you’ve used Lloyds before, you can also leave a review and share your experience.

Lloyds Bank Classic Account reviews (703)

Review of the Lloyds Bank, Classic Account:

Good bank very easy and very good bank

Good bank very easy and very good bank Reviewed on: 13th January 2025

A truly loved account

Have had this account for a long time - at least ten years, if not slightly longer - and I have loved it. It's perfect for me and I like not worrying about any overdraft or a lot of charges as up until now I have only had dwp payments, then uc payments and also carer's allowance paid in. I will have PIP monies going in soon. A big lump sum and then monthly payments. If you're wanting more then you are not going to get anything as I am autistic and that's it. Reviewed on: 31st May 2023

Had it for years

Never had a problem with my account and 4% interest, so can't go wrong. Reviewed on: 31st May 2023

The best bank

Lloyd's are the best bank I've ever used they are so helpful and there security is second to none ,you get piece of mind knowing the've my back when it comes to fraud and scammers Reviewed on: 25th May 2023

Lloyds Classic Account

I don't know how many years I've had this type of account for but I have had no issues with Lloyds whatsoever so I would highly recommend the classic account as it allows you to manage your money very easily. Reviewed on: 10th May 2023

Disgraceful and health affecting!

Moved area updated address at branch with paperwork, my current home is apparently that of the actual branch now, I sleep in the vault I guess? Money trapped in my account, blocks on incoming/outgoing payments and debit card without notice or reason, turned out to be a mistake. Complaint handler compensated, and informed me that account restrictions removed to be able to transfer money and accept incoming payments again. No this had not been completed, as I attempted to transfer out afterwards. Mental health disabilities affected majorly, resulting in major impacts. Gender assumption issues by call staff, regards use of incorrect pronouns even though my name is clearly female? Reviewed on: 22nd April 2023

Terrible

The chat help desk on you app is absolutely rubbish. Kept cancelling my card for no reason citing fraud Reviewed on: 13th April 2023

Good trusted bank

Have been with this bank since 16, staff are always friendly and helpful, there is a scheme for cashback and lots of information and choice Reviewed on: 11th April 2023

Good

Everything good very good response immediately response Reviewed on: 11th April 2023

Love my bank

I literally love my bank I’ve been with them for 15 years nearly and not once have I experienced any issues with them, I had a fraud situation before and they dealt with it in the best possible way, and so helpful. Reviewed on: 11th April 2023

Good communication

Good comms when making transactions Reviewed on: 10th April 2023

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