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Lloyds Bank: Classic Account reviews

3.93
Based on 704 reviews, last reviewed 23rd Jan 2025
25% decrease in 5 star reviews
in the past 90 days
50% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
54%
See only 4 star reviews
21%
See only 3 star reviews
11%
See only 2 star reviews
3%
See only 1 star reviews
11%

Latest highest rating:

4

Reliable bank, costumer service is very good. Reliable bank, costumer service is very good. Reviewed on: 23rd January 2025
Szilard's avatar
Szilard

Latest lowest rating:

1

Lloyds Bank refuses my payments by bank transfers. Lloyds Bank refuses my payments by bank transfers. to my builder and to a financial institution at the branch. I had my passport with me. They asked m... Read more Reviewed on: 21st December 2024
jojo's avatar
jojo

About this product

The Lloyds Classic Account is fee free for use in the UK, providing your account balance doesn’t go below £0.

The Lloyds Classic Account can be serviced via the app and you can earn up to 15% cashback on spending with selected retailers.

Lloyds Classic Account reviews help you find out what it’s really like to be a customer. If you’ve used Lloyds before, you can also leave a review and share your experience.

Lloyds Bank Classic Account reviews (704)

Review of the Lloyds Bank, Classic Account:

Good bank very easy and very good bank

5
Good bank very easy and very good bank Reviewed on: 13th January 2025

Lloyds Bank

5
Their classic account is amazing, I have never encountered any problems with Lloyds Bank whatsoever and I highly recommend them to anyone looking to switch banks or are looking for their first bank account. Reviewed on: 25th March 2023

Great bank

4
I always feel my money is safe with lloyds. Reviewed on: 25th March 2023

No service and no common sense.

1
We have been dealing with Lloyds over an account for a gentleman with a foreign passport, someone who has lived in the UK for the last 45 years. Not only were we given completely the wrong information, they wasted two weeks by doing so and then told us something else completely. The reasons given made no sense, they displaced no common sense and there was no common courtesy either. We have since dealt with another bank for exactly the same issue without all the fuss and nonsense they made. Impolite staff who clearly have no interest in customers at all. Atrocious service (Kingston Upon Thames branch). Would never recommend this bank to anyone. Reviewed on: 22nd March 2023

Nice and easy

5
Very very nice and easy to access. Digital platform for everyone to pay transfer money easily. Reviewed on: 21st March 2023

Great

5
Is everything ok, no problem with them, always they help you Reviewed on: 21st March 2023

Easy online banking

5
Lloyds have streamlined their online banking app to make it super easy to use and visually pleasing. Reviewed on: 18th March 2023

Very good

5
Very good customer service and support they have Reviewed on: 17th March 2023

5 STAR

5
I have banked with lloyds for a long time now and they are brilliant, the customer care team is helpful and I now have a number of bank accounts with Lloyds Reviewed on: 17th March 2023

Best UK bank

5
Easy to open an account with them. User interface in app is very accessible and fast. Reviewed on: 16th March 2023

Ok

4
They’re ok but prefer Chase. They give better rewards and interest! Reviewed on: 16th March 2023

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