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Lloyds Bank: Classic Account reviews

Name: Classic Account
Rating: 3.99 (798 reviews)

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3.98

Based on 798 reviews, last reviewed 12th Jun 2026

40% increase in 5 star reviews

in the past 90 days

50% increase in 1 star reviews

in the past 90 days

56%

20%

10%

11%

Latest highest rating:

5

Always there for you for whatever it is you require. Always there for you for whatever it is you require. Responds to all enquiries instantly. All information very clear and easy to understand. Reviewed on: 12th June 2026

Latest lowest rating:

1

Lloyd's bank stole from my account! Lloyd's bank stole money out of my account without my authorisation, they put me in debt of thousands of pounds.. I will never forgive them for what t... Read more Reviewed on: 25th April 2026

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About this product

The Lloyds Classic Account is fee free for use in the UK, providing your account balance doesn’t go below £0.

The Lloyds Classic Account can be serviced via the app and you can earn up to 15% cashback on spending with selected retailers.

Lloyds Classic Account reviews help you find out what it’s really like to be a customer. If you’ve used Lloyds before, you can also leave a review and share your experience.

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Lloyds Bank Classic Account reviews (798)

Good support, quick and efficient.

Good support, quick and efficient. Reviewed on: 24th May 2024

I am so happy to find Lloyds Bank in my town.

I am so happy to find Lloyds Bank in my town. I was helped very well all the time. Excellent customer services. Thank you so much. Reviewed on: 24th May 2024

I absolutely love my Lloyds Basic Credit Card!

I absolutely love my Lloyds Basic Credit Card! Reviewed on: 24th May 2024

I'm customer from 10 years and give me a lot...

I'm customer from 10 years and give me a lot help Reviewed on: 17th May 2024

Avoid them like the plague

The worst bank I have ever used with very poor customer service. They froze my account when I received my first salary on it, due to and administration error on their side... but they did not communicate this to me in any form (email, phone, etc), just simply froze it. When I went in to find out what happened the bank tellers was rude and unhelpful, almost treating me like a criminal and told me to come back in 2 weeks time. I challenged her that I will not leave until I get my money back even if means to closing down my account, and voila suddenly there was an open slot to come back the next day. When I arrived then, a very cheerful supervisor told me "hahaha we froze your account, because we made a mistake copying your legal documents, so funny!". Yeah, really funny when you have to pay rent in 2 days and cannot access your money. I stayed with them for 2-3 years despite this, but everytime I entered the bank they had the same "what do you want now?" attitude. Reviewed on: 21st April 2024

When talking to someone on Lloyds bank online chat,...

When talking to someone on Lloyds bank online chat, they are so slow and not helpful, you’re better off talking to face to face Reviewed on: 19th April 2024

Reliable and trustworthy bank .

Reliable and trustworthy bank . Easy to go with application Reviewed on: 16th April 2024

great , safe , good staff , easy to use...

great , safe , good staff , easy to use Reviewed on: 15th April 2024

The Best bank in the word !

The Best bank in the word ! Always been satisfied with this bank never had any issues good credit score check and lots of saving options with a good interest rate Reviewed on: 15th April 2024

It was a great experience banking with Loyd's bank

It was a great experience banking with Loyd's bank Reviewed on: 15th April 2024

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