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Lloyds Bank: Classic Account reviews

4.02
Based on 761 reviews, last reviewed 5th Sep 2025
33% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
56%
See only 4 star reviews
20%
See only 3 star reviews
11%
See only 2 star reviews
3%
See only 1 star reviews
10%

Latest highest rating:

5

Would totally recommend Lloyds Bank Plc Excellent customer service, the staff went above and beyond to help me and really listened and empathised with my situation. They helped me feel alot... Read more Reviewed on: 5th September 2025
Clare's avatar
Clare

Latest lowest rating:

1

Easy banking happy with service bank review Easy banking happy with service been a customer for 30 years Reviewed on: 2nd April 2025
Melanie Obren's avatar
Melanie Obren

About this product

The Lloyds Classic Account is fee free for use in the UK, providing your account balance doesn’t go below £0.

The Lloyds Classic Account can be serviced via the app and you can earn up to 15% cashback on spending with selected retailers.

Lloyds Classic Account reviews help you find out what it’s really like to be a customer. If you’ve used Lloyds before, you can also leave a review and share your experience.

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Lloyds Bank Classic Account reviews (761)

Good and quickly and very nice reception

5
Good and quickly and very nice reception Reviewed on: 23rd February 2024

Really and good internet banking app

5
Really and good internet banking app Reviewed on: 21st February 2024

An in-time reminder for direct debit.

5
An in-time reminder for direct debit. Also, a low balance notice for potential coming payment. Reviewed on: 16th February 2024

Great App and cashback offers but needs a travel cre...

5
Great App and cashback offers but needs a travel credit card like Halifax clarity card. Reviewed on: 15th February 2024

Disappointed in Lloyds

3
Having been a loyal Lloyd's customer for a number of years they have recently let us down on a number of issues. Reviewed on: 15th February 2024

Good customer service and cashback

4
Good customer service and cashback Reviewed on: 15th February 2024

not so good.

3
not so good. linked to halifax so if that closes then lloyds would too. bank closed my account unfairly and unjustly because of a false claim at which i was in the right and nothing can be done once they make a decision unfortunately Reviewed on: 15th February 2024

Great for everyday banking.

5
Great for everyday banking. I trust them. Reviewed on: 15th February 2024

I've been with Lloyds as long as I can remembe

5
I've been with Lloyds as long as I can remember and have never felt the need to switch. The banking is easy, never any unnecessary troubles and they communicate well. Reviewed on: 15th February 2024

Does what it says on the tin

4
The Lloyd’s classic account does what it says on the tin. There are some cash back bonuses you can access which are nice. The Lloyds app is very easy to use, and I like having online bank statements Reviewed on: 7th February 2024

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