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Lloyds Bank: Classic Account reviews

Name: Classic Account
Rating: 4.08 (761 reviews)

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4.02

Based on 761 reviews, last reviewed 5th Sep 2025

81% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

56%

20%

11%

10%

Latest highest rating:

5

Would totally recommend Lloyds Bank Plc Excellent customer service, the staff went above and beyond to help me and really listened and empathised with my situation. They helped me feel alot... Read more Reviewed on: 5th September 2025

Latest lowest rating:

1

Easy banking happy with service bank review Easy banking happy with service been a customer for 30 years Reviewed on: 2nd April 2025

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About this product

The Lloyds Classic Account is fee free for use in the UK, providing your account balance doesn’t go below £0.

The Lloyds Classic Account can be serviced via the app and you can earn up to 15% cashback on spending with selected retailers.

Lloyds Classic Account reviews help you find out what it’s really like to be a customer. If you’ve used Lloyds before, you can also leave a review and share your experience.

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Lloyds Bank Classic Account reviews (761)

Hit and miss

A very trustworthy bank, where I hold several accounts of different types. The main issue of late is the lack of access via the app, which always seems to be crashing or undergoing maintenance. The website is not much better for access and fails to work on Firefox browsers. However, I feel my money is safe in their hands and transfers are the easiest to and from Lloyds by far. Reviewed on: 7th June 2023

Just a good card

Just a good card from a good company, no major issues Reviewed on: 4th June 2023

Trust,profi and secure

I am very happy with my partener Lloyds bani and I feel safe and secure keeping money on them! Recomend!❤ Reviewed on: 2nd June 2023

Lloyds Bank is the BEST Bank!!!

I’ve been with Lloyds ever since I was 16 when I first received my first ever bank account. I’m now 27. Lloyds bank have been brilliant to me. I’ve struggled a lot with my finances and I’ve never felt any timely pressure to pay the full amount back in a short burst. Another benefit of being with Lloyds is if you have an easy saver account (I have 2!), they actually give you interest depending on how much is in the account(s). I’m not looking to change bank anytime soon! Cheers Lloyds!! Reviewed on: 1st June 2023

Great Account

East to use and trouble free current Account. Great on line banking Reviewed on: 1st June 2023

Best Bank

I love everything about lloyds. I opened a classic account and it has bedn of great use since I started university. Reviewed on: 1st June 2023

Excellent

The Best Bank for me and my family, always helping us, my money is in the safe place, good customer attention Reviewed on: 1st June 2023

Fantastic easy process!

Lloyds Bank is so easy going, the app flows really well and rarely has any kind of technical issues. It’s very easy to navigate and there a lots of options such as save the change which is helpful as it really does add up. I highly recommend using Lloyd’s bank, on top of this the staff are always welcoming and friendly too in the branch! Reviewed on: 31st May 2023

Easiest bank to work with

This is by far the best bank I've ever had the pleasure of dealing with. Their app is simple and easy to navigate and their customer service is impeccable, they sorted my issue within a day unlike other banks who can take weeks to sort out. Reviewed on: 31st May 2023

A truly loved account

Have had this account for a long time - at least ten years, if not slightly longer - and I have loved it. It's perfect for me and I like not worrying about any overdraft or a lot of charges as up until now I have only had dwp payments, then uc payments and also carer's allowance paid in. I will have PIP monies going in soon. A big lump sum and then monthly payments. If you're wanting more then you are not going to get anything as I am autistic and that's it. Reviewed on: 31st May 2023

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