Smart Money People Logo

Lloyds Bank: Classic Account reviews

3.99
Based on 753 reviews, last reviewed 13th Apr 2025
3400% increase in 5 star reviews
in the past 90 days
33% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
56%
See only 4 star reviews
21%
See only 3 star reviews
10%
See only 2 star reviews
3%
See only 1 star reviews
10%

Latest highest rating:

5

Every Good Good Its easy to use and convenient Reviewed on: 13th April 2025
John S's avatar
John S

Latest lowest rating:

1

Easy banking happy with service bank review Easy banking happy with service been a customer for 30 years Reviewed on: 2nd April 2025
Melanie Obren's avatar
Melanie Obren

About this product

The Lloyds Classic Account is fee free for use in the UK, providing your account balance doesn’t go below £0.

The Lloyds Classic Account can be serviced via the app and you can earn up to 15% cashback on spending with selected retailers.

Lloyds Classic Account reviews help you find out what it’s really like to be a customer. If you’ve used Lloyds before, you can also leave a review and share your experience.

Lloyds Bank Classic Account reviews (753)

Review of the Lloyds Bank, Classic Account:

The account is fine.

4
The account is fine. I have been with Lloyds forever. It was my first bank because my parents banked there and opened my account there. It's a fairly standard current account. No bells and whistles. It does what it says on the tin. I have only come across problems when my debit cards don't work. This happened quite a few times. The staff in branches were usually helpful but it was the phone lines that were awful. They just didn't want to listen and showed no empathy at all. They also treated me like an idiot - very frustrating when I've worked in Banking for over 12 years and am actually a Product Manager for cards...I would dare say, I know what I am talking about. Reviewed on: 26th February 2025

Free account - never had any problems.

4
Free account - never had any problems. All my spending flows through this account. Held this account for years Reviewed on: 2nd April 2025

Not helpful when got a cc charge on my account that...

4
Not helpful when got a cc charge on my account that I didn't recognise. Found out it was car insurance but they couldn't tell me that at the time. Reviewed on: 2nd April 2025

Reliable Banking.

5
Reliable Banking. I’ve been a customer for nearly 30 years, still trying to find fault, beginning to think it’s not going to happen. Reviewed on: 2nd April 2025

Been with Lloyd's for years,not once have I had a pr...

5
Been with Lloyd's for years,not once have I had a problem Reviewed on: 2nd April 2025

Dedicated customer for over 20 years

5
Been with Lloyds for over 20 years. Very happy with their product and service. Quick to reply to any help I need whether online or by phone. Reviewed on: 2nd April 2025

Good Good Good Good Good Good Good

5
Good Good Good Good Good Good Good Reviewed on: 2nd April 2025

No local branch in 7 miles radius.

2
No local branch in 7 miles radius.restricted deposits in post offices.unhelpful customer support who don’t have proper knowledge Reviewed on: 2nd April 2025

It a bank that am always proud of in term of prompt...

5
It a bank that am always proud of in term of prompt service Reviewed on: 26th March 2025

Always available and up to date.

5
Always available and up to date. Clear and easy to use application with lots of good features Reviewed on: 22nd March 2025

Good and good and good and good and good and...

5
Good and good and good and good and good and good Reviewed on: 19th March 2025

Do you have a different Lloyds Bank product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review
Are you a business? Get insights, reply to reviews, invite customers and understand their needs

There's still more to see!

Lloyds Bank has a range of products available. Check the ratings of each product to find the right one for you. View all products