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Lloyds Bank: Classic Account reviews

3.98
Based on 752 reviews, last reviewed 13th Apr 2025
3500% increase in 5 star reviews
in the past 90 days
33% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
54%
See only 4 star reviews
21%
See only 3 star reviews
11%
See only 2 star reviews
3%
See only 1 star reviews
11%

Latest highest rating:

5

Its online banking is spectacular, user-friendly and... Its online banking is spectacular, user-friendly and secure Reviewed on: 13th April 2025
Amir atta's avatar
Amir atta

Latest lowest rating:

1

Easy banking happy with service bank review Easy banking happy with service been a customer for 30 years Reviewed on: 2nd April 2025
Melanie Obren's avatar
Melanie Obren

About this product

The Lloyds Classic Account is fee free for use in the UK, providing your account balance doesn’t go below £0.

The Lloyds Classic Account can be serviced via the app and you can earn up to 15% cashback on spending with selected retailers.

Lloyds Classic Account reviews help you find out what it’s really like to be a customer. If you’ve used Lloyds before, you can also leave a review and share your experience.

Lloyds Bank Classic Account reviews (752)

Review of the Lloyds Bank, Classic Account:

The account is fine.

4
The account is fine. I have been with Lloyds forever. It was my first bank because my parents banked there and opened my account there. It's a fairly standard current account. No bells and whistles. It does what it says on the tin. I have only come across problems when my debit cards don't work. This happened quite a few times. The staff in branches were usually helpful but it was the phone lines that were awful. They just didn't want to listen and showed no empathy at all. They also treated me like an idiot - very frustrating when I've worked in Banking for over 12 years and am actually a Product Manager for cards...I would dare say, I know what I am talking about. Reviewed on: 26th February 2025

Its online banking is spectacular, user-friendly and...

5
Its online banking is spectacular, user-friendly and secure Reviewed on: 13th April 2025

Very safe and useful banking service.

5
Very safe and useful banking service. Reviewed on: 12th April 2025

My the best transparent personal account.

5
Transparent personal account. Large selection of savings accounts. Quick response to inquiry. I have 2 years and will stay with them forever. Reviewed on: 12th April 2025

Banking made easy with Lloyd.

5
Banking made easy with Lloyd.All process are seamless Reviewed on: 12th April 2025

Great choice for a family

5
Been this this bank for 20 years and never had a problem or anything but helpfulness and kindness Reviewed on: 11th April 2025

Very good banking network with great customer service

5
Very good banking network with great customer service Reviewed on: 11th April 2025

They were fixing and sorted it out any problems issu...

5
They were fixing and sorted it out any problems issues,Fine then Reviewed on: 3rd April 2025

I've had my share of good and bad service from them.

4
I've had my share of good and bad service from them. Always have to call if a complain is important because most times, I do not understand what the chat handler types. Reviewed on: 2nd April 2025

Easy banking happy with service bank review

1
Easy banking happy with service been a customer for 30 years Reviewed on: 2nd April 2025

Free account - never had any problems.

4
Free account - never had any problems. All my spending flows through this account. Held this account for years Reviewed on: 2nd April 2025

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