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Lloyds Bank: Platinum Credit Card reviews

Name: Platinum Credit Card
Rating: 4.2 (46 reviews)

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4.18

Based on 46 reviews, last reviewed 7th Sep 2024

100% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

61%

17%

11%

Latest highest rating:

5

Great service and options. Great service and options. Online interaction excellent. Reviewed on: 13th June 2024

Latest lowest rating:

1

Senior manager at Lloyds Bank HQ Bristol, despicable conduct reported no action taken to date. A manager at Lloyds Bank HQ Bristol moved next door, friendly to begin with then turned into the neighbour from hell. He sent TEXTS calling some footb... Read more Reviewed on: 11th March 2022

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Lloyds Bank Platinum Credit Card reviews can help you to find out about the pros and cons of the Platinum Credit Card credit card. What kind of features do Lloyds Bank customers like? Find out more about the Lloyds Bank Platinum Credit Card by reading our trusted Smart Money People reviews. You can also write your own Lloyds Bank Platinum Credit Card reviews to share your own experience with Smart Money People, the UK's leading financial services review site. Together, we can make financial services work better for everyone.

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Lloyds Bank Platinum Credit Card reviews (46)

All good

I have had this card a few years and everything is all good.Thank you Reviewed on: 21st March 2022

Senior manager at Lloyds Bank HQ Bristol, despicable conduct reported no action taken to date.

A manager at Lloyds Bank HQ Bristol moved next door, friendly to begin with then turned into the neighbour from hell. He sent TEXTS calling some footballers Northern black c---s (he used the full word), another boasted his secretary gave him a blow job when allocating bonuses, another mocked his boss for taking time off work with a mental illness. We disassociated with him, he was prosecuted for allowing his dog to continually defecate outside our property, he was issued with a Community Protection Warning. He then attacked us, which was captured on CCTV (view Michael Huke Lloyds Banker on YouTube). He later falsely accused us of harassment for which we were arrested, we’ve since sued Avon and Somerset police who made an out of court settlement which is estimated cost them £150K in total. Lloyds Banking Group is aware of the above and still employ him! Reviewed on: 11th March 2022

Incredible

So quick and simple to apply online and looking after your bills through the app. Reviewed on: 7th March 2022

Conned on Platinum Card Travel Insurance

Been a customer with Lloyds Bank for more than 40 years and unwittingly have been trapped to take their Platinum Card, the main attraction being the Travel Insurance benefit. After a recent aborted holiday in Africa, I made a genuine claim for costs incurred but Lloyds insurance providers Allianz threw my claim out of the window. I received a follow up call from Lloyds (a hard to understand Customer Service lady with a strong accent) confirming rejection. So all those decades of being on Platinum Card at a cost of £21 a month gone down the drain in one swift excuse that they do not accommodate pandemic related claims. Avoid being conned and that useless Platinum Card "exclusivity". Reviewed on: 13th January 2022

Excellent service

Have been with Lloyd’s for some years now and really feel the customer service is exceptional. The added Products with accounts are very useful and the staff both in branches and over the phone are always helpful. Reviewed on: 4th June 2020

Credit card interest charges during lockdown

Having been a customer for over ten years tried to move to 0% interest during lockdown but was refused. Have never missed a payment before and this really saddened me. Reviewed on: 27th April 2020

Most unhelpful bank that I have ever came across

Lloyds Bank does what it says 'Always by your side' to grab what they can before you fall. In this difficult and unstable times Lloyds Bank sends a letter to their most loyal clients, which states that if they don't start to pay higher amount and more interest on their credit cards they will be placed on the list of people in a persisted debt. This list will be shared with all credit score checks so Lloyd's clients will be prevented from getting any loans. Well, great job Lloyds Bank! In this difficult time you definitely know how to look after yourself instead of your loyal clients. Reviewed on: 6th April 2020

Cheap card but catch outs apply

Lucky enough for me I managed to nab one of their low rate cards before the increase. And Lloyds have never gone back to update it. This gives me a loan which is cheaper than most high street payment plans! Perfect for those Christmas gifts. The card is easy to manage, with any fees clearly displayed so it’s perfectly possible to use as a cheap loan or just for cash flow management. Lloyds allow you to pay back either the minimum, full, set amount in a direct debit so easy to manage. Reviewed on: 19th January 2020

Credit card

Good credit card with low interest rates Reviewed on: 11th January 2020

Easy and Pleasant

It is easy and pleasant to speak to the Customer Service Team on the telephone and they are always friendly and helpful. Reviewed on: 5th November 2019

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