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London Capital Credit Union: Savings reviews

4.78
Based on 264 reviews, last reviewed 30th May 2025
22000% increase in 5 star reviews
in the past 90 days
200% increase in 1 star reviews
in the past 90 days
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11%
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3%
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0%
See only 1 star reviews
1%

Latest highest rating:

5

I found that feedback is excellent and very friendly... I found that feedback is excellent and very friendly service Reviewed on: 30th May 2025
Luciano L's avatar
Luciano L

Latest lowest rating:

1

I trusted London Mutual Credit Union to support its... I trusted London Mutual Credit Union to support its members, but my experience was disappointing. Despite having savings with them, they offered me a ... Read more Reviewed on: 27th May 2025
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London Capital Credit Union Savings reviews (264)

Review of the London Capital Credit Union, Savings:

A great way to Save

5
Credit union has always helped me both in my time of need as well as for non urgent requests. I like that upon taking loans or not, I get to save each month which is a great incentive and really good for those like myself who aren't great at saving. You can chose an amount over the recommended as long as it's affordable. With longterm saving you can eventually limit taking out too many loans. Reviewed on: 25th May 2025

I found that feedback is excellent and very friendly...

5
I found that feedback is excellent and very friendly service Reviewed on: 30th May 2025

Helpful, easy to save, good customer service

5
Helpful, easy to save, good customer service Reviewed on: 30th May 2025

All my experience with customer service were excelle...

5
All my experience with customer service were excellent, very helpful Reviewed on: 30th May 2025

Poor interest rates, entered into salary deduction s...

3
Poor interest rates, entered into salary deduction scheme but not informed that my deductions won't go into my savings account for a month so no access to money till a month later! Understand this is an issue between LCCU and my employer but this info needs to be made clear by both organisations. Fairly decent customer service but still don't respond very quickly to queries Reviewed on: 30th May 2025

Always willing to hear out customers at difficult ti...

5
Always willing to hear out customers at difficult times and very understanding in terms of everybody’s circumstances also try their best to come to the best decisions that is right for customers Reviewed on: 30th May 2025

Very professional and efficient in dealing with cust...

5
Very professional and efficient in dealing with customer Reviewed on: 30th May 2025

Customer service was brilliant I feel more secure an...

5
Customer service was brilliant I feel more secure and have more knowledgeable about the London Credit Union Reviewed on: 30th May 2025

Quick decisions on loan applications lower interest...

5
Quick decisions on loan applications lower interest rates than high Street lenders save while you repay loans is a brilliant concept, speedy responses and great customer service It nice to speak to a human. Appis also good it allows you to access your account easily and withdraw money easily too. Reviewed on: 30th May 2025

The app is user friendly and I have never had any is...

5
The app is user friendly and I have never had any issues accessing my savings or getting a loan Reviewed on: 30th May 2025

My experience is smooth run.

5
My experience is smooth run. Clear informative information also, fast transfer into account. Reviewed on: 30th May 2025

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